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United States and Puerto Rico IT Managed Services Market Segmentation by Enterprise Size (Small & Medium, and Large Enterprises); by Service Type (Managed Network, and Managed Data Center & IT Infrastructure Services); by Deployment (Hosted, and On-Premise); by Industry Vertical (BFSI, Telecommunication & IT, Healthcare, Manufacturing, Energy & Utilities, Consumer Goods & Retail, Education, Media & Entertainment, and Others) – Demand Analysis & Opportunity Outlook 2019-2028

Buy Now Report ID: 3202 | Published Date: Feb 09, 2023
  1. Introduction
    1. Market Definition
    2. Market Segmentation
      1. 1.3     Product Overview
  2. Assumptions & Acronyms
  3. Research Methodology
    1. Research Process
    2. Primary Research
      1. Managed Service Companies
      2. End-users
    3. Secondary Research
    4. Market Size Estimation
  4. Primary Interview Analysis
  5. Analyst Review
  6. Executive Summary - IT Managed Service Market
  7. Market Dynamics
    1. Growth Drivers
    2. Market Restraints
  8. Major Trends for the Market Growth
  9. Key Market Opportunities
    1. Service Type Based
    2. Deployment Based
    3. Geography Based
  10. Analysis on Cloud Spending, By End-user Industry
  11. Pricing Analysis
  12. Impact of COVID-19 on the IT Managed Services Market
    1. Impact on the overall market
    2. Impact on revenue of the existing players
    3. Impact on the new entrants in the market
    4. Impact on the applications
    5. Impact on the overall price trend  
  13. Feature Analysis
  14. Use Case Analysis
  15. United States & Puerto Rico IT Managed Service Market Outlook
    1. By Value (USD Million)
  16. United States & Puerto Rico IT Managed Service Market Segmentation Analysis 2019-2028
    1. By Enterprise Size
      1. Small & Medium Enterprises, 2019-2028F (USD Million)
      2. Large Enterprises, 2019-2028F (USD Million)
  17. IT Managed Service Market Segmentation for Small & Medium Enterprises
    1. By Service Type
      1. Managed Network Services, 2019-2028F (USD Million)
        1. Network Monitoring, 2019-2028F (USD Million)
        2. Managed Network Provisioning, 2019-2028F (USD Million)
        3. Network SD-WAN, 2019-2028F (USD Million)
        4. Others, 2019-2028F (USD Million)
      2. Managed Data Centers & IT Infrastructure Services, 2019-2028F (USD Million)
        1. Server Management, 2019-2028F (USD Million)
        2. Storage Management, 2019-2028F (USD Million)
        3. Desktop Management, 2019-2028F (USD Million)
        4. IMAC Services, 2019-2028F (USD Million)
        5. Managed Print Services, 2019-2028F (USD Million)
        6. IT Infrastructure Services, 2019-2028F (USD Million)
          1. Optical Cabling Services, 2019-2028F (USD Million)
          2. Cable Tray Installation, 2019-2028F (USD Million)
          3. Building Design & New Construction Projects, 2019-2028F (USD Million)
          4. Structure Cabling, 2019-2028F (USD Million)
          5. Others, 2019-2028F (USD Million)
    2. By Deployment
      1. Hosted, 2019-2028F (USD Million)
      2. On-premise, 2019-2028F (USD Million)
    3. By Industry Vertical
      1. BFSI, 2019-2028F (USD Million)
      2. Telecommunication & IT, 2019-2028F (USD Million)
      3. Healthcare, 2019-2028F (USD Million)
      4. Manufacturing, 2019-2028F (USD Million)
      5. Energy & Utilities, 2019-2028F (USD Million)
      6. Consumer Goods & Retail, 2019-2028F (USD Million)
      7. Education, 2019-2028F (USD Million)
      8. Media & Entertainment, 2019-2028F (USD Million)
      9. Others, 2019-2028F (USD Million)
  18. IT Managed Service Market Segmentation for Large Enterprises
    1. By Service Type
      1. Managed Network Services, 2019-2028F (USD Million)
        1. Network Monitoring, 2019-2028F (USD Million)
        2. Managed Network Provisioning, 2019-2028F (USD Million)
        3. Network SD-WAN, 2019-2028F (USD Million)
        4. Others, 2019-2028F (USD Million)
      2. Managed Data Centers & IT Infrastructure Services, 2019-2028F (USD Million)
        1. Server Management, 2019-2028F (USD Million)
        2. Storage Management, 2019-2028F (USD Million)
        3. Desktop Management, 2019-2028F (USD Million)
        4. IMAC Services, 2019-2028F (USD Million)
        5. Managed Print Services, 2019-2028F (USD Million)
        6. IT Infrastructure Services, 2019-2028F (USD Million)
          1. Optical Cabling Services, 2019-2028F (USD Million)
          2. Cable Tray Installation, 2019-2028F (USD Million)
          3. Building Design & New Construction Projects, 2019-2028F (USD Million)
          4. Structure Cabling, 2019-2028F (USD Million)
          5. Others, 2019-2028F (USD Million)
    2. By Deployment
      1. Hosted, 2019-2028F (USD Million)
      2. On-premise, 2019-2028F (USD Million)
    3. By Industry Vertical
      1. BFSI, 2019-2028F (USD Million)
      2. Telecommunication & IT, 2019-2028F (USD Million)
      3. Healthcare, 2019-2028F (USD Million)
      4. Manufacturing, 2019-2028F (USD Million)
      5. Energy & Utilities, 2019-2028F (USD Million)
      6. Consumer Goods & Retail, 2019-2028F (USD Million)
      7. Education, 2019-2028F (USD Million)
      8. Media & Entertainment, 2019-2028F (USD Million)
      9. Others, 2019-2028F (USD Million)
  19. Market Analysis on the Regions in the US
    1. Northeast US, 2019-2028F (USD Million)
    2. Southeast US, 2019-2028F (USD Million)
    3. Midwest US, 2019-2028F (USD Million)
    4. Southwest US, 2019-2028F (USD Million)
    5. West US, 2019-2028F (USD Million)
  20. Northeast United States IT Managed Service Market Outlook
    1. By Value (USD Million)
  21. Northeast United States IT Managed Service Market Segmentation Analysis 2019-2028
    1. By Enterprise Size
      1. Small & Medium Enterprises, 2019-2028F (USD Million)
      2. Large Enterprises, 2019-2028F (USD Million)
  22. IT Managed Service Market Segmentation for Small & Medium Enterprises
    1. By Service Type
      1. Managed Network Services, 2019-2028F (USD Million)
        1. Network Monitoring, 2019-2028F (USD Million)
        2. Managed Network Provisioning, 2019-2028F (USD Million)
        3. Network SD-WAN, 2019-2028F (USD Million)
        4. Others, 2019-2028F (USD Million)
      2. Managed Data Centers & IT Infrastructure Services, 2019-2028F (USD Million)
        1. Server Management, 2019-2028F (USD Million)
        2. Storage Management, 2019-2028F (USD Million)
        3. Desktop Management, 2019-2028F (USD Million)
        4. IMAC Services, 2019-2028F (USD Million)
        5. Managed Print Services, 2019-2028F (USD Million)
        6. IT Infrastructure Services, 2019-2028F (USD Million)
          1. Optical Cabling Services, 2019-2028F (USD Million)
          2. Cable Tray Installation, 2019-2028F (USD Million)
          3. Building Design & New Construction Projects, 2019-2028F (USD Million)
          4. Structure Cabling, 2019-2028F (USD Million)
          5. Others, 2019-2028F (USD Million)
    2. By Deployment
      1. Hosted, 2019-2028F (USD Million)
      2. On-premise, 2019-2028F (USD Million)
    3. By Industry Vertical
      1. BFSI, 2019-2028F (USD Million)
      2. Telecommunication & IT, 2019-2028F (USD Million)
      3. Healthcare, 2019-2028F (USD Million)
      4. Manufacturing, 2019-2028F (USD Million)
      5. Energy & Utilities, 2019-2028F (USD Million)
      6. Consumer Goods & Retail, 2019-2028F (USD Million)
      7. Education, 2019-2028F (USD Million)
      8. Media & Entertainment, 2019-2028F (USD Million)
      9. Others, 2019-2028F (USD Million)
  23. IT Managed Service Market Segmentation for Large Enterprises
    1. By Service Type
      1. Managed Network Services, 2019-2028F (USD Million)
        1. Network Monitoring, 2019-2028F (USD Million)
        2. Managed Network Provisioning, 2019-2028F (USD Million)
        3. Network SD-WAN, 2019-2028F (USD Million)
        4. Others, 2019-2028F (USD Million)
      2. Managed Data Centers & IT Infrastructure Services, 2019-2028F (USD Million)
        1. Server Management, 2019-2028F (USD Million)
        2. Storage Management, 2019-2028F (USD Million)
        3. Desktop Management, 2019-2028F (USD Million)
        4. IMAC Services, 2019-2028F (USD Million)
        5. Managed Print Services, 2019-2028F (USD Million)
        6. IT Infrastructure Services, 2019-2028F (USD Million)
          1. Optical Cabling Services, 2019-2028F (USD Million)
          2. Cable Tray Installation, 2019-2028F (USD Million)
          3. Building Design & New Construction Projects, 2019-2028F (USD Million)
          4. Structure Cabling, 2019-2028F (USD Million)
          5. Others, 2019-2028F (USD Million)
    2. By Deployment
      1. Hosted, 2019-2028F (USD Million)
      2. On-premise, 2019-2028F (USD Million)
    3. By Industry Vertical
      1. BFSI, 2019-2028F (USD Million)
      2. Telecommunication & IT, 2019-2028F (USD Million)
      3. Healthcare, 2019-2028F (USD Million)
      4. Manufacturing, 2019-2028F (USD Million)
      5. Energy & Utilities, 2019-2028F (USD Million)
      6. Consumer Goods & Retail, 2019-2028F (USD Million)
      7. Education, 2019-2028F (USD Million)
      8. Media & Entertainment, 2019-2028F (USD Million)
      9. Others, 2019-2028F (USD Million)
  24. Puerto Rico IT Managed Service Market Outlook
    1. By Value (USD Million)
  25. Puerto Rico IT Managed Service Market Segmentation Analysis 2019-2028
    1. By Enterprise Size
      1. Small & Medium Enterprises, 2019-2028F (USD Million)
      2. Large Enterprises, 2019-2028F (USD Million)
  26. IT Managed Service Market Segmentation for Small & Medium Enterprises
    1. By Service Type
      1. Managed Network Services, 2019-2028F (USD Million)
        1. Network Monitoring, 2019-2028F (USD Million)
        2. Managed Network Provisioning, 2019-2028F (USD Million)
        3. Network SD-WAN, 2019-2028F (USD Million)
        4. Others, 2019-2028F (USD Million)
      2. Managed Data Centers & IT Infrastructure Services, 2019-2028F (USD Million)
        1. Server Management, 2019-2028F (USD Million)
        2. Storage Management, 2019-2028F (USD Million)
        3. Desktop Management, 2019-2028F (USD Million)
        4. IMAC Services, 2019-2028F (USD Million)
        5. Managed Print Services, 2019-2028F (USD Million)
        6. IT Infrastructure Services, 2019-2028F (USD Million)
          1. Optical Cabling Services, 2019-2028F (USD Million)
          2. Cable Tray Installation, 2019-2028F (USD Million)
          3. Building Design & New Construction Projects, 2019-2028F (USD Million)
          4. Structure Cabling, 2019-2028F (USD Million)
          5. Others, 2019-2028F (USD Million)
    2. By Deployment
      1. Hosted, 2019-2028F (USD Million)
      2. On-premise, 2019-2028F (USD Million)
    3. By Industry Vertical
      1. BFSI, 2019-2028F (USD Million)
      2. Telecommunication & IT, 2019-2028F (USD Million)
      3. Healthcare, 2019-2028F (USD Million)
      4. Manufacturing, 2019-2028F (USD Million)
      5. Energy & Utilities, 2019-2028F (USD Million)
      6. Consumer Goods & Retail, 2019-2028F (USD Million)
      7. Education, 2019-2028F (USD Million)
      8. Media & Entertainment, 2019-2028F (USD Million)
      9. Others, 2019-2028F (USD Million)
  27. IT Managed Service Market Segmentation for Large Enterprises
    1. By Service Type
      1. Managed Network Services, 2019-2028F (USD Million)
        1. Network Monitoring, 2019-2028F (USD Million)
        2. Managed Network Provisioning, 2019-2028F (USD Million)
        3. Network SD-WAN, 2019-2028F (USD Million)
        4. Others, 2019-2028F (USD Million)
      2. Managed Data Centers & IT Infrastructure Services, 2019-2028F (USD Million)
        1. Server Management, 2019-2028F (USD Million)
        2. Storage Management, 2019-2028F (USD Million)
        3. Desktop Management, 2019-2028F (USD Million)
        4. IMAC Services, 2019-2028F (USD Million)
        5. Managed Print Services, 2019-2028F (USD Million)
        6. IT Infrastructure Services, 2019-2028F (USD Million)
          1. Optical Cabling Services, 2019-2028F (USD Million)
          2. Cable Tray Installation, 2019-2028F (USD Million)
          3. Building Design & New Construction Projects, 2019-2028F (USD Million)
          4. Structure Cabling, 2019-2028F (USD Million)
          5. Others, 2019-2028F (USD Million)
    2. By Deployment
      1. Hosted, 2019-2028F (USD Million)
      2. On-premise, 2019-2028F (USD Million)
    3. By Industry Vertical
      1. BFSI, 2019-2028F (USD Million)
      2. Telecommunication & IT, 2019-2028F (USD Million)
      3. Healthcare, 2019-2028F (USD Million)
      4. Manufacturing, 2019-2028F (USD Million)
      5. Energy & Utilities, 2019-2028F (USD Million)
      6. Consumer Goods & Retail, 2019-2028F (USD Million)
      7. Education, 2019-2028F (USD Million)
      8. Media & Entertainment, 2019-2028F (USD Million)
      9. Others, 2019-2028F (USD Million)
  28. Competitive Structure
    1. Market share analysis, 2020
    2. Competitive benchmarking
    3. IBM Corporation
      1. Detailed overview
      2. Merges & Acquisitions
      3. Assessment on key product offering
      4. Analysis on growth strategies
      5. Exhaustive analysis on key financial indicators
      6. Recent developments
    4. Infosys Limited
    5. Cisco System Inc.
    6. DXC Technology Company
    7. Accenture PLC
    8. Hewlett Packard Enterprise Development LP
    9. AT&T Inc.
    10. Verizon Communications Inc.
    11. Dell Technologies Inc.
    12. Tata Consultancy Services Limited
    13. Rackspace Technology
    14. iNubo IT
    15. CP CORP

Growth Drivers and Challenges Impacting the Growth of the United States and Puerto Rico IT Managed Services Market

Growth Drivers

  • Rising and Evolving Need for IT Infrastructure among Different Industries
  • Emphasis on Core Business and Reduced Risk
  • IT Managed Services Able to Offer Financial Benefits

Challenges

  • Increasing Number of Security Breaches and Cyber Threats
  • Absence of Skilled IT and Cybersecurity Professionals


RN
United States IT managed services market Graph
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United States and Puerto Rico IT Managed Services Market Regional Synopsis

The IT managed services market in the United States is segmented into six regions, West U.S., Northeast U.S., Southeast U.S., Southwest U.S., and Midwest U.S. Out of these, the market in the West U.S., which comprises of four major states, including California, Alaska, Washington and Oregon, is projected to hold the largest market share of 26.90% by 2028 by growing with the highest CAGR of 11.7% during the forecast period. The market in the region is further expected to reach USD 47035.6 Million by the end of 2028, up from USD 18298.8 Million in 2019.Factors projected to propel the market growth in this region are increasing technological advancements in artificial intelligence and IoT technologies, and the rising need for cost-effective IT budgets for the enforcement of IT managed services across organizations. Apart from these, the growth of the market in this region is also dependent on the growing adoption of innovative technologies in the BFSI, transportation, government & defense, retail & e-commerce, and other sectors. Moreover, out of all the states in the west United States, California is projected to witness the highest CAGR of 12.1% during the forecast period owing to the strong presence of major industry players who thrive to deliver reliable and positive digital practices.


United States and Puerto Rico IT Managed Services Market Segmentation Synopsis

Market-Growth-Drivers

The United States and Puerto Rico IT managed services market is segmented on the basis of enterprise size into small & medium enterprises and large enterprises. In the United States, the segment for large sized enterprises is evaluated to occupy a large revenue of USD 1,08,552.3 million by the end of 2028, up from USD 46,569.3 million in 2019. In 2021, the value is calculated to be USD 55,008.3 million. The expansion of this market segment can be ascribed to the presence of strong architecture and large revenue pool of large enterprises to implement managed services. Moreover, the segment for small & medium sized enterprises (SMEs) in the United States is estimated to observe the highest CAGR of 11.9% during the forecast period owing to the increasing establishment of IT startups, escalating adoption of complex automation systems and growing usage of cloud-based technologies in SMEs. In 2018, there were more than 30 small businesses operating in the United States. On the other hand, the large enterprises segment in Puerto Rico is projected to gain the highest market revenue of USD 578.2 Million by the end of 2028.

Additionally, based on industry vertical, the segment for BFSI in the United States is expected to occupy the largest market share of USD 7.053.8 million by the end of 2021 and observe notable growth of 13.4% over the forecast period, owing to the high investments of banks and other institutions for the deployment of IT managed services.


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Top Featured Companies Dominating the Market

top-features-companies

    Our report has covered detailed company profiling comprising company overview, business strategies, key product offerings, financial performance, key performance indicators, risk analysis, recent developments, regional presence, and SWOT analysis among other notable indicators for competitive positioning. Some of the prominent industry leaders in the United States and Puerto Rico IT managed services market that are included in our report are IBM Corporation, Infosys Limited, Cisco System Inc., DXC Technology Company, Accenture PLC, Hewlett Packard Enterprise Development LP, AT&T Inc., Verizon Communications Inc, Dell Technologies Inc., Tata Consultancy Services Limited, Rackspace Technology, iNubo IT, CP CORP, and others.

    Key Reasons to Buy Our Report

    • The report covers detailed analysis comprising market share attained by each market segment and its sub-segments.
    • It covers market dynamics including growth drivers, trends, potential opportunities, price trend analysis and challenges that impact the market growth.
    • The report includes detailed company profiles of the major players dominating the market.
    • We use effective research methodologies to calculate the market numbers and provide value-added assessment for overall growth.
    • We provide customized reports as per the clients’ requirement helping them to see possible and unexpected challenges and unforeseen opportunities in order to help them reach their goal.

In-the-news

In The News

  • October 8, 2020: IBM corporation announced that it will focus on accelerating its hybrid cloud growth strategy, that presents itself as a market opportunity worth $1 trillion. The aim of this strategy is to drive digital transformation for its clients and execute spin-off of market-leading managed infrastructure services unit.

preview-analysis

Global Economic Impact

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Despite Inflation & Fearing Recession, Businesses Across the Globe Expected to Do Better in 2023:

In 2023, market players might incur losses due to huge gap in currency translation followed by contracting revenues, shrinking profit margins & cost pressure on logistics and supply chain.
Controlling Inflation has become the first priority for global economies from last quarter of 2022 and to be followed in 2023. With skewed economic situations, rise in interest rate by governments to control spending and inflation, spiked oil and gas prices, high inflation, geo-political issues including U.S. & China trade war, Russia-Ukraine conflict to intensify the global economic issues.
The interest rates in the U.S. may be less sensitive in 2023 as compared to 2022; sigh of relief for businesses. Positive business sentiments, healthy business balance sheets, growth in construction spending (private construction value in 2022 stood at $1,429.2 billion, 11.7 percent (±1.0 percent) above the $1,279.5 billion spent in 2021, Residential construction in 2022 was $899.1 billion, up by 13.3 percent (±2.1 percent) from $793.7 billion in 2021, non-residential construction touched $530.1 billion, 9.1 percent (±1.0 percent) above the $485.8 billion in 2021.) showcases minimal impact of recession in the country.
Similarly, spiked spending in the European and major Asia economics including, India, China & Japan to showcase less impact on the global demand.


Author Credits:  Abhishek Verma, Hetal Singh


Key Questions Answered in the Report

1) What are the major factors driving the growth of the United States and Puerto Rico IT Managed Services market?

Ans: The major growth drivers for the market are rising need for IT infrastructure among different industries, emphasis on core business and reduced risk and the ability of IT managed services to offer financial benefits.

2) What would be the CAGR of United States and Puerto Rico IT Managed Services market over the forecast period?

Ans: The market is anticipated to attain a CAGR of 11% over the forecast period, i.e., 2020-2028.

5) Who are the major players dominating the United States and Puerto Rico IT Managed Services market?

Ans: The major players in the market are IBM Corporation, Infosys Limited, Cisco System Inc., DXC Technology Company, Accenture PLC, Hewlett Packard Enterprise Development LP, AT&T Inc, and others.

6) How are the company profiles selected?

Ans: The company profiles are selected based on the revenues generated from the product segment, geographical presence of the company which determine the revenue generating capacity as well as the new products being launched into the market by the company.

7) What are the segments in the United States and Puerto Rico IT managed services market?

Ans: The market is segmented by enterprise size, service type, deployment, industry vertical, and by region.

8) What are the challenges affecting the market growth?

Ans: Increasing number of security breach and cyber threats and absence of skilled IT and cybersecurity professionals estimated to hamper the market growth.

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