Global OSS/BSS Market Size, Forecast, and Trend Highlights Over 2025-2037
OSS/BSS Market registered a valuation of USD 77 billion in 2024 and is poised to account for USD 359.1 billion by the end of 2037, expanding at a CAGR of 12.9% during the forecast period from 2025 to 2037. In 2025, the industry size of OSS/BSS is estimated at USD 85 billion.
The market is estimated to be in its growth-to-maturity phase of the telecom infrastructure lifecycle. The operators integrate fiber networks and 5G, and the requirement for cloud-based and modular OSS/BSS solutions has increased worldwide. This demand is supported by a multi-stage ecosystem that includes integrators, software developers, and data center infrastructure providers. In terms of trade, the U.S. International Trade Commission (USITC) reported that in 2023, the exports of software-related services, including telecommunications systems, exceeded 81.5 billion. The major share was contributed by licensing and software royalties.
In high-income economies, the service trade surplus benefits the market via the rising delivery of these systems through SaaS models, which localize data in-region but rely on global engineering teams. Additionally, pricing stability for enterprise telecom software in Europe supports the steady procurement of OSS/BSS. In terms of major investments, the Horizon Europe program allocated €900 million towards 6G and related digital infrastructure research and development between 2021 and 2027. Thus, by leveraging these trends, the market is expected to maintain its growth throughout the forecast period.
OSS/BSS Sector: Growth Drivers and Challenges
Growth Drivers
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Mandated transition to open RAN architecture driving OSS integration demand: The shift to Open Radio Access Network (O-RAN) standards has bolstered network sovereignty as well as vendor diversity. The acceleration of the shift by governments to O-RAN standards requires telecom operators to adopt disaggregated OSS frameworks to support vendor-neutral interfaces. In 2023, the U.S. NTIA allocated USD 1.6 billion under the aegis of the Public Wireless Supply Chain Innovation Fund for integrating OSS/BSS systems across the 5G infrastructure programs in the country. Additionally, the regulatory-backed push to open RAN architecture is poised to compel a greater number of operators to upgrade legacy OSS stacks.
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Government-funded fiber rollouts necessitate scalable BSS for mass service provisioning: A major driver of the global market is the national broadband expansion programs, propelling telecom providers to deploy scalable BSS to manage the lifecycle management for new subscribers across regions. For instance, under the BEAD program of the U.S., over USD 40 billion has been committed to expand high-speed internet across the U.S. as of mid-2023. Additionally, the program’s scale has driven the demand for BSS systems that are capable of automating customer acquisition. Opportunities are expected to expand in Tier 2 markets across regional markets where ARPU margins are thin and the demand for operational efficiency is high.
Rising 5G Deployment and Impact on the OSS/BSS Market
The rollout of 5G networks around the world is transforming the OSS/BSS market considerably. These systems now need to handle more complex tasks, such as flexible network slicing and real-time billing, as 5G services are more advanced and varied than before. To keep up, telecom operators are moving to cloud-based, automated platforms that can manage the scale and speed of 5 G. According to a recent report from the International Telecommunication Union (ITU), global 5G subscriptions reached about 1.52 billion by early 2024. The table below highlights key statistics of 5G deployment, which have supported high-volume data processing and agile service monetization:
|
Metric / Use Case |
Value / Outcome |
Year |
|---|---|---|
|
Global 5G subscriptions (million) |
1,540 |
2024 |
|
Factory operational efficiency increases |
+20% |
2023 |
|
Foxconn downtime reduction |
-15% |
2023 |
|
Foxconn production throughput increases |
+10% |
2023 |
Challenges
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Persistent fragmentation across OSS/BSS ecosystems: A major impediment to the global market is the fragmentation across network environments and vendors. With numerous operators adopting cloud-native OSS/BSS systems to support 5G, the platforms often originate from multiple vendors, which creates a lack of interoperability standards. This fragmentation reduces the end-to-end visibility, negatively impacting service orchestration. For instance, the European Telecommunications Standards Institute (ETSI) estimated that more than 50% of operators faced integration challenges in 2024 across OSS/BSS modules.
OSS/BSS Market: Key Insights
| Report Attribute | Details |
|---|---|
|
Base Year |
2024 |
|
Forecast Year |
2025-2037 |
|
CAGR |
12.9% |
|
Base Year Market Size (2024) |
USD 77 billion |
|
Forecast Year Market Size (2037) |
USD 359.1 billion |
|
Regional Scope |
|
OSS/BSS Segmentation
Deployment Model (Cloud, On-Premise, Hybrid)
The cloud deployment model in OSS/BSS market is poised to account for a dominant revenue share of 63.4% by the end of 2037. A major factor of the segment’s dominance as the premier deployment model is the cost-effectiveness, as well as the faster time-to-market offered. Additionally, the shift to SaaS-based delivery models has increased due to a reduction in CAPEX commitments via containerized, microservices-based applications. Another supportive program is the FCC’s Broadband Data Collection Program of 2023, which has prioritized OSS frameworks in the management of broadband infrastructure upgrades in the U.S. Beyond the U.S, the cloud deployment model is expected to experience heightened demand due to the scalability on offer.
End user (Mobile Operators, Fixed Operators, MVNOs, Enterprises)
The mobile operators are poised to account for a dominant revenue share of around 54.0% during the forecast period. A key factor of the segment’s expansion is the rapid growth of mobile traffic, with ITU estimating it to rise by 3.5 times by the end of 2030. This puts mobile operators under pressure to adopt OSS/BSS stacks to effectively manage subscriber data. Operators such as NTT Docomo, Airtel, and Vodafone are at the forefront of deploying AI-powered OSS solutions to reduce latency and boost customer experiences.
Our in-depth analysis of the global OSS/BSS market includes the following segments:
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Deployment Model |
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End user |
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Components |
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Customize this ReportOSS/BSS Industry - Regional Scope
North America Market Forecast
The North America OSS/BSS market is poised to hold a leading revenue share of 35.6% in the global market by the end of 2037, owing to the early adoption of 5G and major investments in digital transformation. The market is mature and characterized by a high concentration of CSPs. Within the region, the U.S. remains at the forefront due to major carriers heavily investing in network upgrades and the advent of the next generation of OSS/BSS platforms.
The U.S. market is projected to maintain a leading revenue share throughout the forecast period. The large-scale investments in 5G infrastructure and the presence of leading OSS/BSS vendors positively impact the market. The FCC has reported considerable growth in broadband deployment in recent years, driving the requirement for OSS/BSS systems to manage network complexity.
APAC Market Forecast
The APAC market is slated to exhibit the fastest CAGR of 15.3% during the forecast period, impacted by the rising mobile penetration across the region, as well as the substantial investments in 5G infrastructure. APAC has a dynamic telecom landscape and a large number of mobile users, creating a heightened demand for high-speed connectivity.
The China market is expected to maintain its dominance throughout the forecast period, owing to robust 5G rollout and the presence of major telecom operators. These operators are focused on investing in next-generation OSS/BSS platforms to create a favorable ecosystem for the deployment of these systems.
Companies Dominating the OSS/BSS Landscape
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
The market is characterized by rapid expansion. Leading companies such as Ericsson, Amdocs, and Huawei hold major revenue shares in the sector. Proactive initiatives within the sector include Amdocs’ collaboration with Oracle to migrate applications to Oracle Cloud Infrastructure. Market trends highlight the industry’s sustained shift towards scalable OSS/BSS solutions to meet the demands of the telecommunications sector:
|
Rank |
Company Name |
Country of Origin |
Estimated Market Share (2024) |
|---|---|---|---|
|
1 |
Amdocs Ltd. |
USA |
12.9% |
|
2 |
Ericsson AB |
Sweden |
10.7% |
|
3 |
Huawei Technologies Co., Ltd. |
China |
9.5% |
|
4 |
Oracle Corporation |
USA |
8.0% |
|
5 |
Netcracker Technology Corp. |
USA |
7.3% |
|
6 |
Nokia Corporation |
Finland |
XX |
|
7 |
CSG Systems International |
USA |
XX |
|
8 |
Infosys Limited |
India |
XX |
|
9 |
Tech Mahindra Ltd. |
India |
XX |
|
10 |
Accenture Plc |
Ireland |
XX |
|
11 |
Comarch S.A. |
Poland |
XX |
|
12 |
Subex Ltd. |
India |
XX |
|
13 |
ZTE Corporation |
China |
XX |
|
14 |
Cerillion Plc |
UK |
XX |
|
15 |
Samsung SDS |
South Korea |
XX |
Below are the areas covered for each company that is a key player in the market:
In the News
- In February 2024, Ericsson announced the introduction of its Service Orchestration and Assurance product. The new product is designed to enable CSPs to manage services across multiple domains and support 5G Standalone (SA) networks that facilitate dynamic slicing.
- In February 2024, Amdocs announced the securing of multiple significant deals, including a managed services and cloud transformation agreement with NTT Infranet. AS per the agreement, Amdocs will migrate the legacy IT systems of NTT Infranet to the cloud.
Author Credits: Abhishek Verma
- Report ID: 2943
- Published Date: May 23, 2025
- Report Format: PDF, PPT
