Computer Aided Dispatch Market size is anticipated to reach USD 15.51 Billion by the end of 2035, expanding at a CAGR of 14.8% during the forecast period, i.e., 2023 – 2035. In the year 2022, the industry size of computer aided dispatch was USD 2.96 billion. This growth is attributed to the rise in the number of safety-related incidents such as theft, harassment, cyber-attacks, or other criminal activity across the world. According to cybersecurity statistics, there are 2,100 cyber-attacks per day, with an attack happening every 35 seconds. This increase in safety-related incidents has driven the need for more advanced security systems and solutions, such as computer aided dispatch. It can provide emergency personnel with real-time updates and detailed information on the incident.
Cloud-based CAD software is increasingly adopted by public and private agencies since it provides features that conventional software cannot, such as high scalability, low cost, and high security. Additionally, many agencies are looking for ways to reduce their IT costs, which cloud-based CAD software can help them achieve.
Growth Drivers
Challenges
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Base Year |
2022 |
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Forecast Year |
2023-2035 |
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CAGR |
~14.80% |
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Base Year Market Size (2022) |
~ USD 2.96 Billion |
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Forecast Year Market Size (2035) |
~ USD 15.51 Billion |
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Regional Scope |
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Component {Software (On-premise, Cloud-based), Services}
The on-premise software segment in the computer aided dispatch market is projected to have a significant share of about 54% by 2035. A growing demand for modernized and real-time solutions to manage emergency and non-emergency services, as well as an emphasis on operational efficiency, is responsible for segment growth. This has led to the development of on-premise software solutions that are tailored to meet the specific requirements of individual organizations. The software enables better communication between dispatchers, first responders, and other personnel. It can also help provide a more efficient workflow, reduce administrative time, and help ensure accuracy in information sharing.
Application (Public Safety, Call management, Government & Defense, Dispatch Unit Management, Transportation, Power & Utilities, Healthcare)
By 2035, the government & defense segment is expected to hold a significant share of almost 35% of the computer aided dispatch market. A key factor affecting this segment’s growth can be attributed to the growing adoption of computer-aided dispatch solutions in various government agencies such as police, fire departments, and emergency medical services. These solutions help in increasing the efficiency of emergency response and management operations. CAD systems help to streamline the dispatch process by organizing and managing large amounts of data in a centralized system. This enables government and defense organizations to quickly and accurately respond to requests, track resources, and monitor personnel in the field.
Our in-depth analysis of the global CAD market includes the following segments:
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Component |
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Application |
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North American Market Forecast
North America is anticipated to hold the largest share of the computer aided dispatch market with about 34% by the end of 2035. North America's focus on public safety services and increasing adoption of computer-aided dispatch solutions among public safety agencies in the region. The region has also witnessed increased government funding for public safety services, which is further expected to boost the growth of the CAD market. A grant award of more than USD 370 million from the United States Department of Justice was announced in October 2022 to support law enforcement operations, improve officer safety and build trust with communities by funding state, local, and tribal crime and violence reduction efforts.
APAC Market Statistics
It is estimated that the Asia Pacific computer aided dispatch market will be the second largest in 2035, with a share of approximately 28%. The Asia Pacific region is home to some of the world's fastest-growing economies, such as India, China, and South Korea. This has created a need for more efficient and effective emergency services, which has driven the demand for computer-aided dispatch systems in the region. Furthermore, the implementation of advanced technologies such as artificial intelligence, machine learning, and analytics are enabling the region to develop smarter and more efficient computer-aided dispatch solutions.
Author Credits: Abhishek Verma, Hetal Singh
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