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Middle East & Africa Digital Transformation Market Analysis & Opportunity Outlook 2021

Published On : 11:44 PM, 3rd October, 2017 REP-ID-133 Category: ICT & Electronics

Digital Transformation is defined as the application of technology to profoundly enhance performance of enterprises and extend their reach to customers. To achieve this, executives from different industries are focusing on implementation of digital platforms including social media, analytics, mobility and smart devices in their organization. In addition to that, effort is also being laid on improving traditional systems such as Enterprise Resource Planning (ERP), with an aim of transforming internal process, value propositions and customer relationships. 

The Middle East and North Africa (MENA) digital transformation market was valued at USD 1,121.4 Million in 2015 and is forecasted to garner a decent compound annual growth rate (CAGR) during 2015-2021. With 31.2% share in 2015, Saudi Arabia held the largest digital transformation market in the MENA region and is further forecasted to continue its dominance by the end of 2021.

Increasing e-government and smart city initiatives, growing internet penetration and social media usage, rapid adoption of digital services in BFSI sector and enterprise mobility are forecasted to be major growth drivers of MENA digital transformation marker over the forecast period i.e. 2015-2021.

However, high switching cost and increasing threat of cybercrimes are anticipated to dampen the MENA digital transformation market growth over next few years.

MENA digital transformation market is segmented on the basis of digital service, digital software and by verticals. The digital software market is further segmented into digital content and application, digital sales and commerce, digital marketing, digital customer experience and service and digital integration platform. Among these, digital integration platform software is forecasted to witness the highest compound annual growth rate (CAGR) during the forecast period i.e. 2015-2021.

On the basis of digital service, the market is divided into digital consulting, digital technology implementation, digital technology integration and digital operation and management. In 2015, digital technology implementation held the largest market in the MENA region. Rising adoption of digital devices by small and large scale enterprises is expected to be a key growth driver of digital technology implementation market in MENA region.

Digital transformation market in MENA region is segmented on the basis of industry verticals into BFSI, Energy & Utilities, healthcare, media and entertainment (M&E), manufacturing, public sector, retail, service, telecom and transportation and distribution verticals. BFSI held the largest digital transformation market in 2015 and is further portrayed to flourish at a robust CAGR over the forecast period i.e. 2015-2021. Rising e-banking initiatives is anticipated to escalate the growth of digital transformation in BFSI sector over next few years.

Conclusively, more and more enterprises are expected to adopt digital transformation in MENA region in order to develop better customer understanding, top-line growth, customer touch points, process digitalization, performance management, etc. and remain competitive in the global market place. Moreover, digital transformation is also projected to garner smart cities development to raise quality of living in future.

Key players operating in Middle East and Africa digital transformation market include DXC Technology,  Network Information Technology, Accenture PLC, Cognizant, IBM Corporation,AT&T Inc.,  HCL Technologies Limited, ISON Technologies Private Limited, Computer Sciences Corporation and International Turnkey Systems Group Company.

1. List of Figures

2. List of Tables

3. Executive Summary

4. Research Methodology

5. MENA Digital Transformation Market Trend Analysis, 2015-2021

6. Market Dynamics
6.1 Growth Drivers
6.1.1 Increasing e-Government and Smart City Initiatives
6.1.1.1 Impact Analysis
6.1.2 Growing Internet Penetration and Social Media Usage
6.1.2.1 Impact Analysis
6.1.3 Rapid Adoption of Digital Transformation in BFSI Sector
6.1.3.1 Impact Analysis
6.1.4 Increasing Focus on Implementation of Enterprise Mobility
6.1.4.1 Impact Analysis
6.2 Restraints
6.2.1 High Switching Cost
6.2.1.1 Impact Analysis
6.2.2 Increasing Threat of Cybercrime in Enterprises
6.2.2.1 Impact Analysis

7. MENA Digital Transformation Market Outlook, 2015-2021
7.1 MENA Digital Transformation Market Share-By Country, 2015-2021
7.2 MENA Digital Transformation Market Attractiveness-By Country, 2015-2021
7.3 MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.1 Bahrain Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.2 Kuwait Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.3 Oman Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.4 Qatar Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.5 U.A.E. Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.6 Saudi Arabia Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.7 Egypt Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.8 Morocco Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.9 Algeria Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.10 Other MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.4 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparisons-By Country, 2015-2021
7.5 MENA Digital Transformation Market BPS Analysis, 2015-2021

8. MENA Digital Transformation Market Segmentation-By Digital Software, 2015-2021
8.1 MENA Digital Transformation Market Share-By Digital Software, 2015-2021
8.2 MENA Digital Transformation Market Attractiveness-By Digital Software, 2015-2021
8.3 MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate-By Digital Software, 2015-2021
8.3.1 MENA Digital Content & Application Market Size and Year-on-Year (Y-O-Y) Growth Rate-2015-2021
8.3.2 MENA Digital Sales and Commerce Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.3.3 MENA Digital Marketing Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.3.4 MENA Digital Customer Experience & Service Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.3.5 MENA Digital Integration Platform Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.4 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparison-By Digital Software, 2015-2021

9. MENA Digital Transformation Market Segmentation-By Digital Service, 2015-2021
9.1 MENA Digital Transformation Market Share-By Digital Service, 2015-2021
9.2 MENA Digital Transformation Market Attractiveness-By Digital Service, 2015-2021
9.3 MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate-By Digital Service, 2015-2021
9.3.1 MENA Digital Consulting Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.3.2 MENA Digital Technology Implementation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.3.3 MENA Digital Technology Integration Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.3.4 MENA Digital Operation and Management Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.4 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparisons-By Digital Service, 2015-2021

10. MENA Digital Transformation Market Segmentation-By Verticals, 2015-2021
10.1 MENA Digital Transformation Market Share-By Verticals, 2015-2021
10.2 MENA Digital Transformation Market Attractiveness-By Verticals, 2015-2021
10.3 MENA BFSI Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.4 MENA Energy & Utilities Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.5 MENA Healthcare Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.6 MENA M&E Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.7 MENA Manufacturing Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.8 MENA Public Sector Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.9 MENA Retail Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.10 MENA Services Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.11 MENA Telecom Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.12 MENA Transportation and Distribution Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.13 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparisons-By Verticals, 2015-2021

11. Porter’s Five Force Model Analysis 61
11.1 New Entrants-Medium to High
11.2 Suppliers Bargaining Power-Medium to High
11.3 Buyers Bargaining Power-Low to Medium
11.4 Substitute Threat-Low

12. Risk Analysis
12.1 Supply Risk -Medium
12.2 Demand Risk -Medium

13. Competitive Landscape
13.1 IBM Corporation
13.1.1 Company Overview
13.1.2 Products and Services
13.1.3 Key Financials
13.1.4 Recent News and Developments
13.2 Accenture PLC
13.2.1 Company Overview
13.2.2 Products and services
13.2.3 Key Financials
13.2.4 Recent News and Developments
13.3 CGI Group
13.3.1 Company Overview
13.3.2 Products and Services
13.3.3 Key Financials
13.3.1 Recent News and Developments
13.4 Capgemini
13.4.1 Company Overview
13.4.2 Products and Services
13.4.3 Key Financials
13.4.4 Recent News and Developments
13.5 Elite Technologies
13.5.1 Company Overview
13.5.2 Products and services
13.5.3 Key Financials
13.6 Newgen Software Inc
13.6.1 Company Overview
13.6.2 Products and Services
13.6.3 Key Financials
13.6.4 Recent News and Developments
13.7 Cognizant
13.7.1 Company Overview
13.7.2 Products and Services
13.7.3 Key Financials
13.7.4 Recent News and Developments
13.8 Tech Mahindra Ltd
13.8.1 Company Overview
13.8.2 Products and Services
13.8.3 Key Financials
13.8.4 Recent News and Developments
13.9 CSC (Computer Science Corporation)
13.9.1 Company Overview
13.9.2 Products and Services
13.9.3 Key Financials
13.9.4 Recent News and Developments

List of Tables

Table 7-1: Middle East-Estimated IT spending (USD Billion), March, 2016

Table 13-1: IBM Corporation-Key Financials (USD Million), 2013-2015
Table 13-2: IBM Corporation Revenue (USD Million) - By Segments, 2013-2014
Table 13-3: IBM Corporation Revenue (USD Million) - By Geography, 2013-2014
Table 13-4: Accenture Plc. -Key Financials (USD Million), 2013-2015
Table 13-5: Accenture Plc. Revenue (USD Million) - By Operating Groups, 2014-2015
Table 13-6: Accenture Plc. Revenue (USD Million) - By Geography, 2014-2015
Table 13-7: CGI Group -Key Financials (USD Million), 2013-2015
Table 13-8: CGI Group Revenue (USD Million) - By Services, 2014-2015
Table 13-9: CGI Group Revenue (USD Million) - By Geography, 2014-2015
Table 13-10: Capgemini -Key Financials (USD Million), 2013-2015
Table 13-11: Cognizant -Key Financials (USD Million), 2013-2015
Table 13-12: Cognizant Revenue (USD Million) - By Business Segment, 2014-2015
Table 13-13: Cognizant Revenue (USD Million) - By Geography, 2014-2015
Table 13-14: Tech Mahindra -Key Financials (USD Million), 2013-2015
Table 13-15: Tech Mahindra Revenue (USD Million) - By Geography, 2014-2015
Table 13-16: CSC -Key Financials (USD Million), 2013-2015
Table 13-17: CSC Revenue (USD Million) - By Business Segment, 2014-2015
Table 13-18: CSC Revenue (USD Million) - By Geography, 2014-2015

List of Figures

Figure 3-1: Saudi Arabia Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 3-2: MENA Digital Transformation Market Share %-By Digital Service, 2015

Figure 7-1: MENA Digital Transformation Market Share %-By Country, 2015
Figure 7-2: MENA Digital Transformation Market Share %-By Country, 2021
Figure 7-3: MENA Digital Transformation Market Attractiveness-By Country, 2015-2021
Figure 7-4: MENA Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-5: Bahrain Digital Transformation Market Size (USD Million) and Y-O-Y
Figure 7-6: Bahrain GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-7: Kuwait Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-8: Kuwait GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-9: Oman Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-10: Oman GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-11: Qatar Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-12: U.A.E. Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-13: U.A.E. GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-14: Saudi Arabia Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-15: Saudi Arabia GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-16: Egypt Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-17: Egypt GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-18: Morocco Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-19: Morocco GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-20: Algeria Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-21: Algeria GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-22: Other MENA Digital Transformation Market Size (USD Million), 2015-2021
Figure 7-23: MENA Digital Transformation Market Y-O-Y Growth Rate Comparisons-By Country, 2015-2021
Figure 7-24: MENA Digital Transformation Market BPS Analysis-By Country, 2015-2021

Figure 8-1: MENA Digital Transformation Market Share %-By Digital Software, 2015
Figure 8-2: MENA Digital Transformation Market Share %-By Digital Software, 2021
Figure 8-3: MENA Digital Transformation Market Attractiveness -By Digital Software, 2015-2021
Figure 8-4: MENA Digital Transformation Market Size (USD Million) and Y-O-Y Growth-By Digital Software, 2015-2021
Figure 8-5: MENA Digital Content & Application Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-6: MENA Digital Sales & Commerce Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-7: MENA Digital Marketing Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-8: MENA Digital Customer Experience & Service Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-9: MENA Digital Integration Platform Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-10: MENA Digital Transformation Market Y-O-Y Growth Rate Comparisons-By Digital Software, 2015-2021

Figure 9-1: MENA Digital Transformation Market Share %-By Digital Service, 2015
Figure 9-2: MENA Digital Transformation Market Share %-By Digital Service, 2021
Figure 9-3: MENA Digital Transformation Market Attractiveness-By Digital Service, 2015-2021
Figure 9-4: MENA Digital Transformation Market Size (USD Million) and Y-O-Y Growth-By Digital Service, 2015-2021
Figure 9-5: MENA Digital Consulting Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 9-6: MENA Digital Technology Implementation Market Size (USD Million) and Y-O-Y Growth 2015-2021
Figure 9-7: MENA Digital Technology Integration Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 9-8: MENA Digital Operation & Management Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 9-9: MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparison-By Digital Service, 2015-2021

Figure 10-1: MENA Digital Transformation Market Share %-By Verticals, 2015
Figure 10-2: MENA Digital Transformation Market Share %-By Verticals, 2021
Figure 10-3: MENA Digital Transformation Market Attractiveness-By Verticals, 2015-2021
Figure 10-4: MENA BFSI Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-5: MENA Energy & Utilities Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-6: MENA Healthcare Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-7: MENA M&E Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-8: MENA Manufacturing Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-9: MENA Public Sector Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-10: MENA Retail Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-11: MENA Services Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-12: MENA Telecom Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-13: MENA Transportation & Distribution Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-14: Year-on-Year (Y-O-Y) Growth Rate Comparison-By Verticals, 2015-2021

Figure 11-1: Porter`s Five Force Model, 2016

Figure 13-1: IBM Corporation-Revenue (USD Million), 2013-2015
Figure 13-2: Accenture Plc. -Revenue (USD Million), 2013-2015
Figure 13-3: CGI Group -Revenue (USD Million), 2013-2015
Figure 13-4: Capgemini -Revenue (USD Million), 2013-2015
Figure 13-5: Cognizant -Revenue (USD Million), 2013-2015
Figure 13-6: Tech Mahindra -Revenue (USD Million), 2013-2015
Figure 13-7: CSC -Revenue (USD Million), 2013-2015

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