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Middle East & Africa Digital Transformation Market Size & Share, by Services (Consulting, Operations & Management, Technology Implementation & Integration); Software (Content & Application, Marketing, Sales & Commerce, Customer Experience, Integration); End-user (BFSI, Telecom, Education, Public Sector) - Supply & Demand Analysis, Growth Forecasts, Statistics Report 2029

  • Report ID: 133
  • Published Date: Feb 14, 2023
  • Report Format: PDF, PPT

1. List of Figures

2. List of Tables

3. Executive Summary

4. Research Methodology

5. MENA Digital Transformation Market Trend Analysis, 2015-2021

6. Market Dynamics
6.1 Growth Drivers
6.1.1 Increasing e-Government and Smart City Initiatives
6.1.1.1 Impact Analysis
6.1.2 Growing Internet Penetration and Social Media Usage
6.1.2.1 Impact Analysis
6.1.3 Rapid Adoption of Digital Transformation in BFSI Sector
6.1.3.1 Impact Analysis
6.1.4 Increasing Focus on Implementation of Enterprise Mobility
6.1.4.1 Impact Analysis
6.2 Restraints
6.2.1 High Switching Cost
6.2.1.1 Impact Analysis
6.2.2 Increasing Threat of Cybercrime in Enterprises
6.2.2.1 Impact Analysis

7. MENA Digital Transformation Market Outlook, 2015-2021
7.1 MENA Digital Transformation Market Share-By Country, 2015-2021
7.2 MENA Digital Transformation Market Attractiveness-By Country, 2015-2021
7.3 MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.1 Bahrain Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.2 Kuwait Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.3 Oman Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.4 Qatar Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.5 U.A.E. Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.6 Saudi Arabia Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.7 Egypt Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.8 Morocco Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.9 Algeria Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.3.10 Other MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
7.4 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparisons-By Country, 2015-2021
7.5 MENA Digital Transformation Market BPS Analysis, 2015-2021

8. MENA Digital Transformation Market Segmentation-By Digital Software, 2015-2021
8.1 MENA Digital Transformation Market Share-By Digital Software, 2015-2021
8.2 MENA Digital Transformation Market Attractiveness-By Digital Software, 2015-2021
8.3 MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate-By Digital Software, 2015-2021
8.3.1 MENA Digital Content & Application Market Size and Year-on-Year (Y-O-Y) Growth Rate-2015-2021
8.3.2 MENA Digital Sales and Commerce Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.3.3 MENA Digital Marketing Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.3.4 MENA Digital Customer Experience & Service Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.3.5 MENA Digital Integration Platform Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
8.4 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparison-By Digital Software, 2015-2021

9. MENA Digital Transformation Market Segmentation-By Digital Service, 2015-2021
9.1 MENA Digital Transformation Market Share-By Digital Service, 2015-2021
9.2 MENA Digital Transformation Market Attractiveness-By Digital Service, 2015-2021
9.3 MENA Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate-By Digital Service, 2015-2021
9.3.1 MENA Digital Consulting Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.3.2 MENA Digital Technology Implementation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.3.3 MENA Digital Technology Integration Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.3.4 MENA Digital Operation and Management Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
9.4 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparisons-By Digital Service, 2015-2021

10. MENA Digital Transformation Market Segmentation-By Verticals, 2015-2021
10.1 MENA Digital Transformation Market Share-By Verticals, 2015-2021
10.2 MENA Digital Transformation Market Attractiveness-By Verticals, 2015-2021
10.3 MENA BFSI Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.4 MENA Energy & Utilities Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.5 MENA Healthcare Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.6 MENA M&E Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.7 MENA Manufacturing Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.8 MENA Public Sector Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.9 MENA Retail Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.10 MENA Services Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.11 MENA Telecom Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.12 MENA Transportation and Distribution Digital Transformation Market Size and Year-on-Year (Y-O-Y) Growth Rate, 2015-2021
10.13 MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparisons-By Verticals, 2015-2021

11. Porter’s Five Force Model Analysis 61
11.1 New Entrants-Medium to High
11.2 Suppliers Bargaining Power-Medium to High
11.3 Buyers Bargaining Power-Low to Medium
11.4 Substitute Threat-Low

12. Risk Analysis
12.1 Supply Risk -Medium
12.2 Demand Risk -Medium

13. Competitive Landscape
13.1 IBM Corporation
13.1.1 Company Overview
13.1.2 Products and Services
13.1.3 Key Financials
13.1.4 Recent News and Developments
13.2 Accenture PLC
13.2.1 Company Overview
13.2.2 Products and services
13.2.3 Key Financials
13.2.4 Recent News and Developments
13.3 CGI Group
13.3.1 Company Overview
13.3.2 Products and Services
13.3.3 Key Financials
13.3.1 Recent News and Developments
13.4 Capgemini
13.4.1 Company Overview
13.4.2 Products and Services
13.4.3 Key Financials
13.4.4 Recent News and Developments
13.5 Elite Technologies
13.5.1 Company Overview
13.5.2 Products and services
13.5.3 Key Financials
13.6 Newgen Software Inc
13.6.1 Company Overview
13.6.2 Products and Services
13.6.3 Key Financials
13.6.4 Recent News and Developments
13.7 Cognizant
13.7.1 Company Overview
13.7.2 Products and Services
13.7.3 Key Financials
13.7.4 Recent News and Developments
13.8 Tech Mahindra Ltd
13.8.1 Company Overview
13.8.2 Products and Services
13.8.3 Key Financials
13.8.4 Recent News and Developments
13.9 CSC (Computer Science Corporation)
13.9.1 Company Overview
13.9.2 Products and Services
13.9.3 Key Financials
13.9.4 Recent News and Developments

List of Tables

Table 7-1: Middle East-Estimated IT spending (USD Billion), March, 2016

Table 13-1: IBM Corporation-Key Financials (USD Million), 2013-2015
Table 13-2: IBM Corporation Revenue (USD Million) - By Segments, 2013-2014
Table 13-3: IBM Corporation Revenue (USD Million) - By Geography, 2013-2014
Table 13-4: Accenture Plc. -Key Financials (USD Million), 2013-2015
Table 13-5: Accenture Plc. Revenue (USD Million) - By Operating Groups, 2014-2015
Table 13-6: Accenture Plc. Revenue (USD Million) - By Geography, 2014-2015
Table 13-7: CGI Group -Key Financials (USD Million), 2013-2015
Table 13-8: CGI Group Revenue (USD Million) - By Services, 2014-2015
Table 13-9: CGI Group Revenue (USD Million) - By Geography, 2014-2015
Table 13-10: Capgemini -Key Financials (USD Million), 2013-2015
Table 13-11: Cognizant -Key Financials (USD Million), 2013-2015
Table 13-12: Cognizant Revenue (USD Million) - By Business Segment, 2014-2015
Table 13-13: Cognizant Revenue (USD Million) - By Geography, 2014-2015
Table 13-14: Tech Mahindra -Key Financials (USD Million), 2013-2015
Table 13-15: Tech Mahindra Revenue (USD Million) - By Geography, 2014-2015
Table 13-16: CSC -Key Financials (USD Million), 2013-2015
Table 13-17: CSC Revenue (USD Million) - By Business Segment, 2014-2015
Table 13-18: CSC Revenue (USD Million) - By Geography, 2014-2015

List of Figures

Figure 3-1: Saudi Arabia Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 3-2: MENA Digital Transformation Market Share %-By Digital Service, 2015

Figure 7-1: MENA Digital Transformation Market Share %-By Country, 2015
Figure 7-2: MENA Digital Transformation Market Share %-By Country, 2021
Figure 7-3: MENA Digital Transformation Market Attractiveness-By Country, 2015-2021
Figure 7-4: MENA Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-5: Bahrain Digital Transformation Market Size (USD Million) and Y-O-Y
Figure 7-6: Bahrain GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-7: Kuwait Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-8: Kuwait GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-9: Oman Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-10: Oman GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-11: Qatar Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-12: U.A.E. Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-13: U.A.E. GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-14: Saudi Arabia Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-15: Saudi Arabia GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-16: Egypt Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-17: Egypt GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-18: Morocco Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-19: Morocco GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-20: Algeria Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 7-21: Algeria GDP (USD Billion) and GDP Growth Rate, 2015-2021
Figure 7-22: Other MENA Digital Transformation Market Size (USD Million), 2015-2021
Figure 7-23: MENA Digital Transformation Market Y-O-Y Growth Rate Comparisons-By Country, 2015-2021
Figure 7-24: MENA Digital Transformation Market BPS Analysis-By Country, 2015-2021

Figure 8-1: MENA Digital Transformation Market Share %-By Digital Software, 2015
Figure 8-2: MENA Digital Transformation Market Share %-By Digital Software, 2021
Figure 8-3: MENA Digital Transformation Market Attractiveness -By Digital Software, 2015-2021
Figure 8-4: MENA Digital Transformation Market Size (USD Million) and Y-O-Y Growth-By Digital Software, 2015-2021
Figure 8-5: MENA Digital Content & Application Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-6: MENA Digital Sales & Commerce Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-7: MENA Digital Marketing Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-8: MENA Digital Customer Experience & Service Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-9: MENA Digital Integration Platform Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 8-10: MENA Digital Transformation Market Y-O-Y Growth Rate Comparisons-By Digital Software, 2015-2021

Figure 9-1: MENA Digital Transformation Market Share %-By Digital Service, 2015
Figure 9-2: MENA Digital Transformation Market Share %-By Digital Service, 2021
Figure 9-3: MENA Digital Transformation Market Attractiveness-By Digital Service, 2015-2021
Figure 9-4: MENA Digital Transformation Market Size (USD Million) and Y-O-Y Growth-By Digital Service, 2015-2021
Figure 9-5: MENA Digital Consulting Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 9-6: MENA Digital Technology Implementation Market Size (USD Million) and Y-O-Y Growth 2015-2021
Figure 9-7: MENA Digital Technology Integration Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 9-8: MENA Digital Operation & Management Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 9-9: MENA Digital Transformation Market Year-on-Year (Y-O-Y) Growth Rate Comparison-By Digital Service, 2015-2021

Figure 10-1: MENA Digital Transformation Market Share %-By Verticals, 2015
Figure 10-2: MENA Digital Transformation Market Share %-By Verticals, 2021
Figure 10-3: MENA Digital Transformation Market Attractiveness-By Verticals, 2015-2021
Figure 10-4: MENA BFSI Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-5: MENA Energy & Utilities Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-6: MENA Healthcare Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-7: MENA M&E Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-8: MENA Manufacturing Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-9: MENA Public Sector Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-10: MENA Retail Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-11: MENA Services Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-12: MENA Telecom Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-13: MENA Transportation & Distribution Digital Transformation Market Size (USD Million) and Y-O-Y Growth, 2015-2021
Figure 10-14: Year-on-Year (Y-O-Y) Growth Rate Comparison-By Verticals, 2015-2021

Figure 11-1: Porter`s Five Force Model, 2016

Figure 13-1: IBM Corporation-Revenue (USD Million), 2013-2015
Figure 13-2: Accenture Plc. -Revenue (USD Million), 2013-2015
Figure 13-3: CGI Group -Revenue (USD Million), 2013-2015
Figure 13-4: Capgemini -Revenue (USD Million), 2013-2015
Figure 13-5: Cognizant -Revenue (USD Million), 2013-2015
Figure 13-6: Tech Mahindra -Revenue (USD Million), 2013-2015
Figure 13-7: CSC -Revenue (USD Million), 2013-2015

Middle East & Africa Digital Transformation Market Highlights 2020 – 2029

The Middle East & Africa digital transformation market is estimated to garner a huge revenue by growing at a notable CAGR over the forecast period, i.e., 2021 – 2029. The growth of the market can be attributed to the growing penetration of internet and social media usage, increasing investments in smart city initiatives by the government and rising digitalization of organizational businesses to improve operational efficiency. According to the World Bank, 99.2% of the total population in the United Arab Emirates (UAE) accessed internet in 2019. Along with these, the escalating use of real-time analytics in marketing, sales and commerce sectors are also expected to drive market growth in the future. Furthermore, growth in the application scope of advanced technologies such as cloud, mobility, IoT and big data are assessed to offer lucrative opportunities to the market during the forecast period.

The market is segmented by services into consulting, operations & management, technology implementation & integration, out of which, the consulting segment is anticipated to witness the highest growth in the Middle East & Africa digital transformation market on account of the increasing competition among organizations to provide an enhanced customer experience. The growing demand for effective consulting and digital roadmap strategy in the region is also evaluated to further the growth of this market segment in the coming years. Additionally, the segment for technology implementation & integration is projected to bag the largest market share over the forecast period owing to the rise in use of integration techniques in the education sector to offer an interactive environment for virtual learning to students.

Middle East & Africa Digital Transformation Market

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Middle East & Africa Digital Transformation Market Geographical Synopsis

On the basis of geographical analysis, the Middle East & Africa digital transformation market is segmented into five major regions, including, Israel, the Gulf Cooperation Council (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar and Oman), North Africa, South Africa and rest of the Middle East and Africa. The market in the GCC region is estimated to occupy largest market share over the forecast period on the back of surge in the number of long and short term initiatives by government for the deployment of digital technologies in businesses, and the rising adoption of digital policy framework by many countries in the region. Furthermore, surging development of the IT and e-commerce sectors since the last decade is also predicted to provide opportunities for market growth in the GCC. The IT sector in Saudi Arabia gathered a revenue of more than 1 billion SAR in the all the four quarters of 2018. Moreover, countries in the Africa region are also expected to witness noteworthy growth during the forecast period, which can be credited to the growing emphasis on innovative and sustainable development in countries such as South Africa, Ethiopia and Botswana.

Market Segmentation

Our in-depth analysis of the Middle East & Africa digital transformation market includes the following segments:

By Services

  • Consulting
  • Operations & Management
  • Technology Implementation & Integration

By Software

  • Content & Application
  • Marketing
  • Sales & Commerce
  • Customer Experience
  • Integration

By End User

  • BFSI
  • Telecom
  • Education
  • Public Sector
  • Others

Growth Drivers

  • Increasing Penetration of Internet and Social Media Use
  • Growing Smart City Initiatives by the Government

Challenges

  • Rising Cyber Security Threats
  • Complexities Associated with IT Modernization

Top Featured Companies Dominating the Market

  • International Business Machines Corporation
    • Company Overview
    • Business Strategy
    • Key Product Offerings
    • Financial Performance
    • Key Performance Indicators
    • Risk Analysis
    • Recent Development
    • Regional Presence
    • SWOT Analysis 
  • Deloitte Touche Tohmatsu Limited
  • CGI Inc.
  • Wipro Limited
  • Accenture PLC
  • Dell Inc.
  • Oracle Corporation
  • Broadcom Inc.
  • Microsoft Corporation
  • Capgemini Services SAS

In-the-news

In the News

Author Credits:  Abhishek Verma


  • Report ID: 133
  • Published Date: Feb 14, 2023
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

Rising penetration of internet and increasing smart city initiatives by the government are major growth drivers for the market.

The market is anticipated to attain a notable CAGR over the forecast period, i.e., 2021 – 2029.

Increasing cyber security threats and complexities related to IT modernization are estimated to hamper the market growth.

The major players in the market are International Business Machines Corporation, Deloitte Touche Tohmatsu Limited, CGI Inc., Wipro Limited, Accenture PLC, and others.

The company profiles are selected based on the revenues generated from the product segment, geographical presence of the company which determine the revenue generating capacity as well as the new products being launched into the market by the company.

The market is segmented by services, software, end user, and by region.

The technology implementation & integration segment is anticipated to hold largest market size and is estimated to grow at a robust CAGR over the forecast period and display significant growth opportunities.

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