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Voice Biometrics Market Size & Share, by Component (Software & Solution, Services); Application; Vertical; Deployment Mode; Organization Size; Type - Global Supply & Demand Analysis, Growth Forecasts, Statistics Report 2026-2035

  • Report ID: 8225
  • Published Date: Nov 06, 2025
  • Report Format: PDF, PPT

Voice Biometrics Market Outlook:

Voice Biometrics Market size was valued at USD 3.1 billion in 2025 and is projected to reach approximately USD 41.4 billion by the end of 2035, rising at a CAGR of 27.8% during the forecast period, i.e., 2026-2035. In 2026, the industry size of voice biometric is estimated at USD 3.66 billion.

The international market is witnessing tremendous growth at a rapid pace due to the huge demand propelled by various sectors such as banking, healthcare, telecom, and government, effectively fueled by rising fraud risks, regulatory pushes, and the shift toward digital-first authentication. According to an article published by Europe’s parliament in March 2023, its legislative resolution on implementing the regulation (EU) No 910/2014 aims to establish a framework for a European Digital Identity, which enhances both secure and interoperable digital authentication across member states. It also stated that the proposal (COM (2021)0281) was reviewed by multiple committees, which include industry, research, and energy; internal market and consumer protection; legal affairs; and civil liberties, which underscores its cross-sectoral impact on digital services and legal compliance.

In addition, the article highlighted that the resolution emphasizes first-reading adoption while instructing the Commission to re-engage Parliament if substantial amendments occur.  Overall, the regulation seeks to balance robust identity verification, including biometric methods, with user consent and data protection across the region’s vast geography, prompting a favorable business environment. Meanwhile, on the supply chain dynamics, they are extremely favorable since the core voice‑biometric solutions are software-led, limiting reliance on heavy hardware or long lead‑time components, but still, providers must secure cloud infrastructure, edge compute chips, and integration services. Furthermore, given the critical nature of authentication and fraud prevention, many enterprises still prioritize investment even in inflationary environments, hence contributing to sustained growth for voice biometrics solutions.

Voice Biometrics Market Size
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Growth Drivers

  • Escalating fraud and identity-theft threats: This is the primary driver continuously allowing growth of the market since the rising incidents of fraud and identity theft across various industries are heightening demand for voice biometrics. Organizations across the world are increasingly replacing or supplementing passwords and PINs with voice-based systems to address the security risks associated.  In this regard, III reported that in 2024, the U.S. experienced one of its highest levels of data threats, which included five mega breaches affecting 100 to 560 million individuals each. On the other hand, the FBI reported 859,532 cybercrime complaints, with total potential losses surpassing USD 16.6 billion. Furthermore, the FTC’s Consumer Sentinel Network received over 6.47 million reports, 40% related to fraud and 18% to identity theft, wherein credit card fraud accounted for 43.9% of cases and online/payment account fraud contributed to 32.4%, highlighting the strong necessity of voice biometrics.

Top U.S. States by Identity Theft Reports (2024)

State

Reports per 100,000

Number of Reports

Florida

528

115,840

Georgia

517

55,955

Nevada

466

14,631

Texas

393

116,484

Delaware

392

3,942

Massachusetts

388

27,141

California

356

139,665

Louisiana

346

15,991

Illinois

339

43,028

Maryland

324

19,990

Source:III.Org

  • Heightened demand for convenient user experience: This is yet another fueling factor for this landscape since customers are preferring frictionless authentication processes. Also, integrating them with mobile applications, IVR systems, and contact centers enhances user convenience and engagement is providing an optimistic opportunity for market players to capitalize in this field.  In May 2024, Bank of Ireland readily made an investment of over €34 million (USD 36.9 million) towards its telephony and CRM systems, aiming to enhance customer service speed, security, and convenience. In addition, the upgrade includes voice biometrics for secure, frictionless authentication and enables 24/7 phone-based transactions with streamlined verification. It also stated that this investment is part of a broader €150 million (USD 162.8 million) program through 2025, hence positively impacting market upliftment.
  • Advancements in AI, ML, and cloud-based deployment: This aspect has readily enhanced the accuracy of voice biometrics systems, allowing steady growth in this market. Also, these technological improvements make voice biometrics more reliable and cost-effective, thereby gaining wider market acceptance. For instance, in September 2025, TTEC Digital announced that it partnered with VoxEQ to integrate real-time voice biometrics into its SmartApps Cloud platformthat provides AI-powered, cost-effective fraud prevention for organizations of all sizes. Besides, the solution also uses voice bio-signal analysis to authenticate callers instantly, detect impostors, even for first-time or anonymous users. Therefore, this integration streamlines verification workflows, reduces average handle time, and readily enhances customer trust without storing personal data.

Recent Global Developments in Voice Biometrics Technology (2023-2025)

Event

Company

Details

Year

Deepfake Detection with EVA Voice Biometrics

Auraya

EVA uses biometric AI to detect deepfakes and voice manipulation, securing digital voice interactions.

2025

Voice Biometrics Platform Launch

Smartz Solutions

Launched a global voice biometrics platform to combat fraud in SIM swaps, banking PIN resets, and insurance payouts.

2023

Glia–Illuma Partnership for Seamless Voice Authentication

Glia & Illuma Labs

Integration of Illuma Shield with Glia Interaction Platform for real-time, frictionless voice authentication in banking.

2023

Source: Company Official Press Releases

Challenges

  • Accuracy and environmental variability: This is one of the pressing bottlenecks skewing progress in the international market of voice biometrics. The systems report accuracy issues owing to aspects such as background noise, microphone quality, and environmental factors such as echo or speech clarity. Also, the variations in user voice caused by any illness, age factors, or emotions can lead to rejections or false acceptances, causing hindrance to adoption in this field. On the other hand, inconsistent recording environments, such as those call centers use, can reduce the verification reliability. Therefore, due to the existence of natural voice variations, organizations must deploy advanced learning systems to achieve higher accuracy, which makes it challenging for small-scale manufacturers in this field to capture desired capital.
  • Threat of deepfakes and spoofing attacks: Despite the presence of continued advancements, the market faces severe challenges due to the threat of deepfakes and spoofing attacks. Also, the rise of AI-generated synthetic voices has made spoofing a major vulnerability in this field. Therefore, attacks can mimic the genuine users who are using deepfake technology, raising concerns about reliability. Criminals exploit publicly available voice samples from social media or phone calls, which also necessitates advanced security systems, making it challenging for small-scale manufacturers. Furthermore, preventing these attacks requires multi-modal authentication combining voice with behavioral or facial biometrics, hence adding significant R&D expenses for pioneers in this industry.

Voice Biometrics Market Size and Forecast:

Report Attribute Details

Base Year

2025

Forecast Year

2026-2035

CAGR

27.8%

Base Year Market Size (2025)

USD 3.1 billion

Forecast Year Market Size (2035)

USD 41.4 billion

Regional Scope

  • North America (U.S. and Canada)
  • Asia Pacific (Japan, China, India, Indonesia, Malaysia, Australia, South Korea, Rest of Asia Pacific)
  • Europe (UK, Germany, France, Italy, Spain, Russia, NORDIC, Rest of Europe)
  • Latin America (Mexico, Argentina, Brazil, Rest of Latin America)
  • Middle East and Africa (Israel, GCC, North Africa, South Africa, Rest of the Middle East and Africa)
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Voice Biometrics Market Segmentation:

Component Segment Analysis

Based on the component software & solution segment is expected to garner the largest revenue share of 68.7% during the forecast duration. The dominance of this subtype stems from the heightened demand for scalable, flexible, and easily integrable software platforms. Moreover, these solutions are designed in such a way that integrated with existing customer relationship management systems, fraud detection, which encourages the IT firms to deploy them without any hassles. In addition, these advanced algorithms have the potential to analyze numerous voice characteristics such as tone, pitch, and behavioral nuances in real-time to ensure accuracy even under variable conditions. Furthermore, most of the prominent studies state that AI and speech signal processing are essential to achieving voice biometric systems capable of operating in multiple environments.

Application Segment Analysis

In terms of the application authentication & customer verification segment is expected to attain a significant share of 45.4% by the end of 2035. Their critical role in contact centers, which are the primary channel for customer service, is the key factor driving growth in the subtype’s progress. The huge demand and need to reduce average handle time by automating the verification process and enhancing security to prevent takeover fraud also prompts a greater business opportunity. As per an article published by the Government of U.K in October 2025, the HMRC Voice Biometrics project enables customers to verify their identity via a stored voice print, which reduces fraud risk and call handling time while enhancing security. It also stated that enrollment is voluntary, wherein alternative verification is available for those unable to provide a voice print, including individuals under 18, with disabilities, or speaking non-English languages, hence denoting a wider segment scope.

Vertical Segment Analysis

The vertical BFSI segment is anticipated to capture a lucrative share of 35.5% over the analyzed time frame. The growth in the segment is highly subject to the global necessity for enhanced security in both digital banking and the fight against fraud. Moreover, the governments across all nations and financial regulatory bodies are imposing mandates for strong customer authentication, allowing a steady cash influx in this sector. For instance, in February 2022, Altigen Communications announced that it had enhanced its financial services solutions for banks and credit unions by integrating voice biometrics technology into its call authentication process. It also stated that the system first validates the caller’s device and phone number, then matches the caller’s voice to a previously authenticated recording, adding an extra layer of security. In addition, the solution also encourages IVR self-service and lowers operational costs, hence encouraging more players to make investments in this field.

Our in-depth analysis of the global market includes the following segments:

Segment

Subsegments

Component
  • Software & Solution
  • Services

Application
  • Authentication & Customer Verification
  • Fraud Detection & Prevention
  • Forensic Voice Analysis
  • Others

Vertical
  • BFSI
    • Cloud
    • On-Premises
  • Healthcare
  • Government & Defense
  • Retail & E-commerce
  • IT & Telecom
  • Others

Deployment Mode
  • Cloud
  • On-Premises

Organization Size
  • Large Enterprises
    • Software & Solution
    • Services
  • Small & Medium-sized Enterprises

Type
  • Passive Voice Biometrics
  • Active Voice Biometrics
Vishnu Nair
Vishnu Nair
Head - Global Business Development

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Voice Biometrics Market - Regional Analysis

North America Market Insights

North America is predicted to hold the highest share of 35.8% in the global voice biometrics market throughout the discussed tenure. The leadership of the region in this field is primarily driven by early technology adoption, stringent regulatory compliance, and the presence of major market players and their strategic activities. The market benefits from the rapid adoption in the U.S. and Canada due to the heightened demand for secure, convenient, and fraud-resistant authentication solutions. For instance, in July 2024, Hiya announced the acquisition of Loccus.ai, which is a leader in AI-generated deepfake voice detection, with a prime focus on enhancing its Hiya Voice Security Platform. It also stated that this integration enables real-time identification of deepfake voices across calls, video, and social media, helping businesses to address concerns such as voice fraud, hence accelerating market growth.

The U.S. is augmenting its leadership in the regional voice biometrics market, effectively attributable to early adoption of advanced authentication and a strong presence of service providers and vendors headquartered there. Besides the emergence of cloud-based deployments and AI or ML-enabled voice signature systems extremely standard nature in terms of voice authentication across contact centers, mobile apps, and IVR setups. For instance September 2025, Zeva reported that it was awarded a USD 4.7 million contract by the U.S. Department of Veterans Affairs to pilot advanced biometric authentication using face and iris recognition. It also stated the initiative aims to streamline secure access for clinical staff, reduce friction, and strengthen phishing-resistant multifactor authentication. Therefore, this project demonstrates the growing adoption of biometric technologies in government sectors, hence positively impacting market growth.

Canada is portraying steady growth in the North America voice biometrics market, backed by the presence of financial institutions, telecom providers, and government agencies who are seeking more advanced and secure methods of user authentication. Also, the country benefits from the regulatory environment with a huge emphasis on privacy, consent, and identity‑verification standards that support the deployment of voice biometrics as part of broader digital identity strategies. In May 2022, RBC announced the launch of an authentication feature within its mobile app, which allows its clients to securely verify their identity using a client card and PIN or device-enabled biometrics. This marks the first-of-its-kind technology in the country’s banking, enhancing digital security, streamlining access, and helping protect against increasing fraud attempts. Further, this was developed in partnership with MYPINPAD, which integrates multiple authentication methods on mobile devices, hence denoting a positive market outlook.

APAC Market Insights

Asia Pacific is recognized as the fastest-growing landscape of the worldwide voice biometrics market owing to the widespread digital transformation, rising smartphone and internet penetration, and a strong push towards secure remote services. Moreover, the prominent countries in the region are efficiently deploying voice-based authentication and fraud prevention tools in contact centers and mobile platforms. This, in turn, is backed by cloud-first strategies and AI and ML enhancements, which are encouraging more players to make investments in this field. Furthermore, these solutions are being adopted for customer verification, and IVR authentication is allowing a profitable business environment, accelerating the pace of progress for the voice biometrics industry.

China is solidifying its position in the voice biometrics market and is mostly active due to the robust government initiatives, large-scale digital identity projects, fintech and e-commerce growth, and significant investments in AI-driven authentication technologies. Besides the adoption of voice verification in terms of mobile wallets, online payments, vocal biometric systems are increasingly used for fraud detection and user verification across platforms. Xiao-I Corporation in October 2025 announced that it had renewed its partnership with a multinational life insurer to enhance customer service using its AI-powered iBot Pro platform. It also stated that the solution comprises natural language processing and voice recognition to provide 24/7 support across various platforms by maintaining strict compliance and data security. Therefore, this deployment showcases the growing adoption of voice biometrics in the country’s enterprise and financial sectors, driving the upliftment of the market.

India is emerging as one of the most prominent landscapes for the regional voice biometrics market, effectively propelled by digital infrastructure programs, financial inclusion initiatives like UPI, and the expansion of mobile-first services requiring secure authentication. The country also benefits from the existence of enterprises, and telecom providers are embedding voice-based authentication in call centers, mobile apps to meet consumer demand for secure access.  In this regard, Hinduja Global Solutions announced that it is partnering with ValidSoft in May 2025 to integrate voice biometric authentication and AI-powered deepfake detection into the Agent X platform. The company also reported that this solution verifies customer and agent identities in real time. Hence, this partnership helps drive the voice biometrics market growth by accelerating enterprise adoption of authentication solutions across contact centers, denoting a positive market outlook.

Europe Market Insights

Europe is expected to retain its position as the second-largest stakeholder in the global market of voice biometrics due to the heightened demand for voice‑based authentication and fraud‑prevention systems to comply with privacy regulations and improve user experience. Also, the regulatory environment in the country is driving demand for voice‑biometric solutions that emphasize consent, data protection, and on‑premise or hybrid deployments. In September 2023, Corti announced that it had secured a substantial USD 60 million in Series B funding co-led by Prosus Ventures and Atomico to advance its AI co-pilot technology for healthcare and public safety. It also stated that the company’s platform leverages advanced speech and audio analysis to understand patient interactions. Also, by integrating voice and language assistance, Corti enhances workflow efficiency and call triaging. Hence, this expansion underscores the growing role of AI-driven voice analytics and biometrics in improving public safety operations.

Germany is gaining momentum in the voice biometrics market, benefiting from strong emphasis on privacy, security, and compliance, reflecting the country’s rigorous data protection. The country also benefits from increased deployment of voice‑authentication solutions to secure remote access and call-center verification, often emphasizing in‑house or controlled deployments due to regulatory sensitivities. The prime focus of Germany lies in both fraud prevention and customer convenience, which is driving strong adoption of advanced voice print and voice signal analytics.  Furthermore, the country is recognized as the most prominent and leading player in this region in terms of voice biometrics uptake, influenced by its large enterprise base and proactive identity security strategies.

The U.K. is one of the most influential landscapes for the voice biometrics market, propelled by high‑volume contact-center operations, digital banking transformation, and evolving customer experience demands. In addition, businesses in the country are increasingly turning to voice authentication, wherein technology vendors and service providers are integrating voice‑based identity into multiple platforms. In December 2024, Enghouse Holdings UK Limited, a subsidiary of Canada’s Enghouse Systems, announced that it acquired Aculab,  which is known for its voice and face biometrics and cloud communication solutions.  Moreover, this move deliberately strengthens Aculab’s biometrics and CPaaS technologies into Enghouse’s enterprise software ecosystem, enhancing secure communication and identity verification capabilities, and expanding its footprint in the regional landscape.

Voice Biometrics Market Share
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Key Voice Biometrics Market Players:

    Below is the list of some prominent players operating in the global market:

    • Nuance Communications, Inc. - U.S.
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • Verint Systems, Inc. - U.S.
    • LumenVox LLC - U.S.
    • Pindrop Security, Inc. - U.S.
    • ID R&D - U.S.
    • ValidSoft Group - U.S.
    • NICE Ltd. - Israel
    • Phonexia s.r.o. - Europe
    • Auraya Systems Pty Ltd - Australia
    • Aculab Inc. - U.K.
    • Sensory, Inc. - U.S.
    • Uniphore Software Systems - India
    • Kaizen Secure Voiz - India
    • Turant Inc. - India
    • VERIDAS - Spain
    • AGNITIO S.L. - Spain
    • VoiceTrust - U.S.
    • Wise AI - Malaysia
    • SpeechPro - U.S.
    • Aware, Inc. - U.S.

    The international voice biometrics market is extremely competitive, wherein the leading vendors in this field are consolidating their market positions through acquisitions, deployments, and high-end partnerships across financial services, telecom, and government sectors. Major pioneers such as Nuance, Verint, and NICE are readily making investments in AI-driven anti-spoofing, multi-modal biometric engines, and cloud-native offerings. Also, strategic initiatives focus on alliances, thereby expanding subscription-based SaaS models and leveraging large voice-print databases. For instance, in August 2023, Capacity announced that it acquired Denim Social and LumenVox to expand its AI-powered support automation, enhancing omnichannel customer engagement across voice, web, SMS, email, and social media. Besides, LumenVox’s voice technology enables secure voice authentication and AI-driven speech recognition, whereas Denim Social strengthens proactive social media engagement for BFSI and other industries. Hence, these acquisitions allow automated workflows and improve customer experiences across multiple channels.

    Corporate Landscape of the Voice Biometrics Market:

    • Nuance Communications, Inc. is the global leader in the field of voice biometrics and conversational AI. The firm has its headquarters in Burlington, Massachusetts, and it became part of Microsoft Corporation in 2022. Also, its voice biometric solutions are widely deployed across banking, healthcare, and telecommunications sectors, wherein it manages billions of voice authentications and controls a major portion of the global voice biometrics market. 
    • NICE Ltd. is one of the most prominent players in this field, which is a leader in customer engagement and fraud & security solutions. The firm successfully deployed its voice biometric engine, real-time authentication, to support large call centers and financial institutions across all nations.  Besides, the firm has complete potential in bundling voice biometrics into broader customer engagement and fraud management platforms, thereby making a move towards cloud-based authentication.
    • Verint Systems Inc. is based in the U.S. and specializes in AI-powered customer engagement and analytics platforms. Also, in terms of voice biometrics, the firm combines large-scale contact center voice authentication with workforce optimization and fraud detection capabilities. It also offers hybrid voice-authentication platforms, making its expansion into emerging markets, and has processed billions of highly secure call interactions using voiceprint technology.
    • Pindrop Security, Inc. has its strong focus on securing voice interactions and solving voice-fraud issues. The company is best known for its Phoneprinting and its Deep Voice engine that detects device footprints and synthetic voice attacks. Scaling its voice biometrics into IoT, smart devices, and connected cars with partnerships is one of the strategies implemented by the firm to upscale up its business all over the world.
    • Uniphore Software Systems Pvt. Ltd. is the central player in the market and focuses on conversational AI and voice biometrics for emerging markets.  The company has moved from licensing to SaaS models and targets multilingual, multi-dialect voice authentication for call centers and service operations. Furthermore, the firm primarily focuses on scaling in regions such as the Asia Pacific, where mobile voice authentication demand is growing rapidly.

Recent Developments

  • In October 2025, Daon announced that it had partnered with Vega IT to integrate biometric identity solutions into secure customer journeys across digital and physical touchpoints, thereby combining Vega IT’s expertise in user-centric digital experiences with Daon’s authentication technology.
  • In January 2024, Phonexia announced the launch of its fifth-generation Voice Inspector 5.1, which offers highly accurate forensic voice analysis capable of identifying a speaker in just three seconds of speech.
  • Report ID: 8225
  • Published Date: Nov 06, 2025
  • Report Format: PDF, PPT
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Frequently Asked Questions (FAQ)

In the year 2025, the industry size of the voice biometrics market was over USD 3.1 billion.

The market size for the voice biometrics market is projected to reach USD 41.4 billion by the end of 2035, expanding at a CAGR of 27.8% during the forecast period, i.e., between 2026-2035.

The major players in the market are Nuance Communications, Inc., Verint Systems, Inc., LumenVox LLC, Pindrop Security, Inc., ID R&D, ValidSoft Group, and others.

In terms of components, the software & solution segment is anticipated to garner the largest market share of 68.7% by 2035 and display lucrative growth opportunities during 2026-2035.

The market in North America is projected to hold the largest market share of 35.8% by the end of 2035 and provide more business opportunities in the future.

Voice Biometrics Market Report Scope

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