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Virtual Care & Healthcare Delivery Market Segmentation by Platform Type (Video Consultation, Audio Consultation, Messaging, KIOSKS, and Others); and by Component (Solutions and Services) – Global Demand Analysis and Opportunity Outlook 2030

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Extensive insights into the Growth of Virtual Care & Healthcare Delivery Market amidst COVID-19

Before we witness the stabilization of economic growth in Europe and North America, Asia Pacific is estimated to bounce back progressively with countries such as China, India, South Korea and Japan witnessing more opportunities to recover from the losses sustained during COVID-19.

Being the biggest market in Eastern Europe, Russia is estimated to take the lowest hit, offering a sigh of relief to the businesses operating in the country. Whereas, GCC is estimated to observe low investments due to the sliding prices of crude oil.

We evaluate the strategies and commitment of the Giant Players in the market towards creating products and services that customers value and rely on.

In an attempt to control and eliminate the surge of coronavirus cases and meet the demand for required medical devices along with providing efficient medical services, there is a drastic shift of investments from authoritative bodies towards the healthcare sector. Where the aftermath of this pandemic may take years to be measured, Research Nester estimates notable expansion of e-health, gaming, and media and entertainment industries till the whole situation is contained and the plan of action for the recovery process is determined. There is an estimated probability of the growth in businesses going back a year if the condition is controlled in the next 2-3 months.                                                         Request Insights

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  • May 2021: Allscripts Healthcare Solutions Inc. announced that its Allscripts Developer Program (ADP) leading team has launched ADP Empower, a new program designed to amplify diverse voices in the healthcare technology industry.

  • January 2021: Royal Philips, the subsidiary of Koninklijke Philips N.V., announced that it would acquire the leading medical device integration and data technologies services provider, Capsule Technologies, Inc. The acquisition will help Royal Philips to expand its portfolio of services in the healthcare industry.

Global Virtual Care & Healthcare Delivery Market Highlights 2022-2030

The global virtual care & healthcare delivery market is estimated to grow with a high CAGR during the forecast period, i.e., 2022-2030. The growth in the number of patients suffering from life-associated chronic disease, aging population coupled with the proliferating internet penetration across the globe is estimated to contribute to the development of the market. These are virtual visits with the help of communication devices held by patients and physicians located in different places, which are mainly used for meetings, consultation regarding common health issues, follow up consultations and others. The ease of virtual health checks-up and consultations for individuals especially, the old-age population, is expected to boost the market growth over the forecast period. According to the data collected from World Health Organisation, the world’s population aged 60 years and older was 1 billion in 2019, which is expected to cross 2.1 billion by 2050. Moreover, the increasing prevalence of various chronic and infectious diseases, and benefits of virtual healthcare, such as, saving time and money through offered discounts, prevention from getting infections at hospitals or clinics, and the option for a second opinion simultaneously, are expected to influence the market growth. Moreover, the IT investments healthcare sector and advancement of technologies that help facilitate healthcare providers such as doctors and specialists to connect with patients across extended distances is another leading factor expected to boost the market growth.

Virtual Care & Healthcare Delivery Market

The market is segmented on the basis of platform type into video consultation, audio consultation, messaging, KIOSKS and, others out of which, the video consultation segment is anticipated to grab the most significant share by the end of 2021, on account of better accessibility for follow up with patients, higher favourable diagnosis rates and better efficiency over the video consultation as compared to audio consultation.

Based on components, the services segment in the global virtual care and healthcare delivery market is projected to grow with a significant CAGR over the forecast period. The segment's growth can be attributed to the availability of healthcare IT service providers, and the launch of new services regularly across the globe. Meanwhile, the software segment is expected to grow steadily by the end of 2030 owing to the development of new technologies, such as, artificial intelligence, and machine learning in the virtual healthcare market and the adoption of such solutions in developing nations. CLICK TO DOWNLOAD SAMPLE REPORT

Major Macro-Economic Indicators Impacting the Market Growth

Healthcare Expenditure

According to the statistics by the World Health Organization, the global per capita healthcare expenditure amounted to USD 1,064.74 in the year 2017. The worldwide healthcare expenditure per person grew from USD 864.31 in 2008 to USD 1,110.84 in 2018, where the U.S. is the top country that amounted to healthcare expenditure of USD 10, 623.85 per capita in 2018. As of 2018, the domestic general government healthcare spending in the U.S. was USD 5355.79, which grew from USD 3515.82 in 2008. These are some of the factors responsible for market growth over the past few years. Moreover, as per the projections by the Centers for Medicare & Medicaid Services (CMS), the estimated average annual percent change related to National Health Expenditures (NHE) in the U.S. was 5.2% in 2020 as compared to 2019 (4.5%). Furthermore, the National Health Expenditures are projected to reach USD 6,192.5 Billion in 2028, where the per capita expenditure is estimated to touch USD 17,611 in the same year. These are notable indicators that are anticipated to create lucrative business opportunities in upcoming years.

Global Virtual Care & Healthcare Delivery Market Regional Synopsis

The market is segmented into North America, Latin America, Europe, Asia Pacific, and the Middle East & Africa region. The market in the Asia Pacific is predicted to grow at the highest CAGR over the forecast period owing to the rising internet penetration and growing awareness about the benefits of virtual healthcare system. Moreover, the introduction of 5G in certain countries such as Singapore and Japan are leading to the adoption virtual healthcare services in the region.

Furthermore, in 2021, the market in North America is evaluated to occupy the largest share in terms of revenue, owing to the growing investments of the government in the virtual care and healthcare delivery market, accompanied by the increasing research and development to produce more efficient virtual care and delivery platforms. Alternatively, the market in Europe is also anticipated to occupy a significant share in the virtual care and healthcare delivery market on account of increasing adoption of new technologies and increasing research and development revolving around developing virtual care services in the region. As per the analysis of the GSM Association, at the end of 2019, 66% population in the Asia Pacific subscribed to mobile services.

Virtual Care & Healthcare Delivery Market

The global virtual care & healthcare delivery market is further classified on the basis of region as follows:

  • North America (U.S. & Canada) Market size, Y-O-Y growth & Opportunity Analysis
  • Latin America (Brazil, Mexico, Argentina, Rest of Latin America) Market size, Y-O-Y growth & Opportunity Analysis
  • Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium, Netherlands & Luxembourg, NORDIC, Poland, Turkey, Russia, Rest of Europe) Market size, Y-O-Y growth & Opportunity Analysis
  • Asia-Pacific (China, India, Japan, South Korea, Indonesia, Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market size, Y-O-Y growth & Opportunity Analysis
  • Middle East and Africa (Israel, GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market size, Y-O-Y growth & Opportunity Analysis

Market Segmentation

Our in-depth analysis of the global virtual care & healthcare delivery market includes the following segments:

By Platform Type

  • Video Consultation
  • Audio Consultation
  • Messaging
  • Other

By Component

  • Solutions
  • Services

Growth Drivers

  • Increasing Internet Penetration Globally
  • Increasing Geriatric Population in the World


  • Lack of Awareness About the Virtual Services in Lower Economic Regions

Top Featured Companies Dominating the Market

  • Allscripts Healthcare Solutions, Inc.
    • Company Overview
    • Business Strategy
    • Key Product Offerings
    • Financial Performance
    • Key Performance Indicators
    • Risk Analysis
    • Recent Development
    • Regional Presence
    • SWOT Analysis
  • Honeywell International Inc.
  • McKesson Corporation
  • OBS Medical
  • Cisco Systems Inc.
  • Soc Telemed Inc.
  • Medtronic PLC
  • Koninklijke Philips NV
  • AMD Global Telemedicine Inc.
  • MDLIVE, Medical Group, PA


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