Healthcare Virtual Assistants Market size is expected to reach USD 33 Billion by the end of 2036, growing at a CAGR of 35% during the forecast period, i.e., 2024 – 2036. In the year 2023, the industry size of healthcare virtual assistants was over USD 708 Million. The virtual assistant contributes to better health outcomes and lower medical expenses. Thus, these positive outcomes of healthcare virtual assistants are accelerating the growth of the market.
Automation of communication has become increasingly significant for the healthcare industry to meet the communication needs of these users. Therefore, the increasing demand for teleconsultations is also expanding the market. for instance, teleconsultation was the method of choice for 52% of American citizens in 2022, a considerable rise from the years before.
Growth Drivers
Challenges
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Base Year |
2023 |
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Forecast Year |
2024-2036 |
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CAGR |
~ 35% |
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Base Year Market Size (2023) |
~ USD 708 Million |
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Forecast Year Market Size (2036) |
~ USD 33 Billion |
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Regional Scope |
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Product (Web-based Chatbots, Mobile-based Chatbots, Smart Speakers)
Smart speakers segment is expected to hold 48% share of the global healthcare virtual assistants market during the foreseen period. The growth can be accredited to the increasing consumer preference for technologically advanced products. Smart speakers are multifunctional, fast, varied, and reliable solutions. The smart speakers provide hands-free access to healthcare information, allowing users to use voice commands to check on their health, ask about medical issues, and get medicine reminders. Domestic businesses lead the smart speaker industry in China, where Chinese digital behemoths like Alibaba, Xiaomi, and Baidu account for over 80% of the market share. Also, the accessibility and comfort of patients are improved by smart speakers. These factors are escalating the growth of the market.
End-User (Healthcare Providers, Patients, Healthcare Payers)
Healthcare virtual assistants market from the Healthcare providers segment is expected to hold the largest share of 45% by the end of 2036. The expansion can be attributed to healthcare providers' increasing use of virtual assistants. The demand for increased work efficiency is driving the industry. Moreover, the increasing use of innovative technology is fuelling the segment's expansion. For instance, 94% of healthcare professionals in China currently use mobile health applications or other forms of digital health technology. Additionally, virtual assistants aid healthcare professionals with a number of tasks, including scheduling, billing, and coding.
Our in-depth analysis of the global market includes the following segments:
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Product |
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End-User |
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North American Market Forecast
The healthcare virtual assistants market in North America is expected to hold a share of 36% during the forecast period. The market growth can be attributed to the growing cases of chronic diseases in the region. As per a report, heart disease and cancer alone account for over 38% of all fatalities in the United States, making chronic diseases one of the main killers. Additionally, throughout the course of the forecast period, the market is anticipated to benefit from the expansion of healthcare facilities in the region. Also, the increasing use of smart speakers among various end-users is bolstering the market growth. For instance, the number of smart speakers in the United States has nearly doubled from 47.3 million units in 2018 to almost 91 million in 2021. These factors are expanding the market in the region.
APAC Market Statistics
The healthcare virtual assistants market in Asia Pacific is anticipated to hold a share of 31% during the foreseen period. Healthcare virtual assistants are being highly implemented in the healthcare industry in nations like China and India. The need for virtual assistants in the area is being fuelled by the region's growing population and a shortage of qualified doctors and therapists. Asia is the continent with the largest population. For instance, the nation with the largest population was China. China had a population of 1.4 billion by the middle of 2021. Asia Pacific is anticipated to experience the highest growth during the projection period as a result of these factors.
Author Credits: Radhika Gupta, Shivam Bhutani
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