Automotive Dealer Management System Market Size & Share, by Component (Software, Services); Deployment (Cloud-based, On-premises); Application (Customer Relationship Management, Dealer Tracking, Inventory Management, Finance, Sales); End-user (Automotive, Marine & Motorsports, Oil & Gas, Transportation & Logistics) - Global Supply & Demand Analysis, Growth Forecasts, Statistics Report 2024-2036

  • Report ID: 3759
  • Published Date: May 22, 2024
  • Report Format: PDF, PPT

Global Market Size, Forecast, and Trend Highlights Over 2024 � 2036

Automotive Dealer Management System Market size was over USD 4.5 Billion in 2023 and is poised to reach USD 10.9 Billion by the end of 2036, growing at around 9% CAGR during the forecast period i.e., between 2024-2036. In the year 2024, the industry size of automotive dealer management system is evaluated at USD 4.8 Billion. units of cars were sold all over the world which is comparatively more than in 2021 where the unit sale was around 65 million units.

Furthermore, the automotive dealer management system has made it easy to make massive amounts of data and form reports out of them. This report consists of the number of people visiting the site and their preference for automotive. The system utilizes this data to assist businesses in developing campaigns, using social media, and monitoring results. Data allows companies to determine which marketing strategies are most effective and whether the message they are putting out there is being received favorably.


Automotive Dealer Management System Market overview
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Automotive Dealer Management System Sector: Growth Drivers and Challenges

Growth Drivers

  • Increased Focus on Improving the Customer Experience – Automotive dealer management systems can improve customer service by providing tools to coordinate customer relationships and interactions. For example, the CRM analytics for vehicle DMS allows us to track customer interactions and preferences to provide more professional and effective service.
  • Surging Demand for Used Cars - About the half number of people around the world prefer to buy used cars. Therefore, the car dealer management system distinguishes and guides used cars according to customer needs and environmental settings. Furthermore, the dealer management system offers insights into the used car market, facilitates remarketing efforts, and aids dealerships maximize profitability in this sector.
  • Rising Need for Inventory Management - Distributors can inspect all mobile phones using inventory management tools in dealership management software without physical inspection. The program can save all vehicle records, allowing users to quickly access and restore specific records.  
  • Growing Technological Advancements – Advancements in technology such as cloud computing, artificial intelligence, and machine learning have significantly impacted the automotive dealer management system market. The cloud-based dealer management system offers scalability, and mobility, and provides easier access to data, allowing dealerships to operate efficiently across multiple locations.

Challenges

  • High Cost of Automotive Dealer Management System – Systems for managing automotive dealers are often expensive and provide a limited amount of customization options. Modern automobile dealer management systems are being optimized for web and mobile platforms owing to technical improvements. Real-time analytics and smart features are also supported by automotive, dealer management systems, however, these features might be costly, which in turn limits their adoption to some extent and inhibits the industry.
  • Insufficient Connectivity Between Departments
  • No Remedy Exists to Enhance or Get Rid of Service Cycle Constraints

Automotive Dealer Management System Market: Key Insight

Base Year

2023

Forecast Year

2023 – 2036

CAGR

9%

Base Year Market Size (2023)

USD 4.5 Billion

Forecast Year Market Size (2036)

USD 10.9 Billion

Regional Scope

  • North America (U.S., and Canada)
  • Latin America (Mexico, Argentina, Rest of Latin America)
  • Asia-Pacific (Japan, China, India, Indonesia, Malaysia, Australia, Rest of Asia-Pacific)
  • Europe (U.K., Germany, France, Italy, Spain, Russia, NORDIC, Rest of Europe)
  • Middle East and Africa (Israel, GCC North Africa, South Africa, Rest of the Middle East and Africa)
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Automotive Dealer Management System Segmentation

Component (Software, Services)

The services segment is expected to dominate the global automotive dealer management system market by the end of 2036. This segment is expected to continue to grow as it includes numerous services such as consulting, maintenance, and support. All these services ensure that DOS Solution runs smoothly. Therefore, the acceptance of DMS by automotive dealers is likely to increase, which will further drive the market growth of car dealer management systems.

The software sector is also expected to see significant growth in the coming years. The software takes into account inventory, warranty claims, vehicle prices, etc. to ensure all work is done properly.

Deployment (Cloud-based, On-premises)

The cloud-based segment is expected to dominate the market by registering a growth of 60% in the upcoming years. This is because more and more car dealers are adopting cloud-based solutions due to low initial costs and ubiquitous access. It has cutting-edge features such as automation and analytics. For instance, approximately 67% of car dealers worldwide believe the use of artificial intelligence (AI) is having a positive impact on their operations due to the increasing amount of data generated by dealers, manufacturers, and cars. 

In the coming year, the shift to digitalization and increased use of mobile devices by automotive customers and dealers is expected to further fuel the rise of his cloud-based DMS solutions.  

Our in-depth analysis of the global market includes the following segments:

 

            Component

 

  • Software
  • Services

 

           Deployment

  • Cloud-based
  • On-premises

           Application

  • Customer Relationship Management
  • Dealer Tracking
  • Inventory Management
  • Finance
  • Sales

           End-Use Industry

  • Automotive
  • Marine & Motorsports
  • Oil & Gas
  • Transportation & Logistics

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Automotive Dealer Management System Industry � Regional Synopsis

North American Market Forecast

The automotive dealer management system market in the North America region is expected to witness growth of 30% in the projected period on the account of existence of major automakers in the region. The United States followed by Canada is North America’s largest automotive market. Moreover, with the surge in demand for automotive, the market in the region is expected to grow steadily as a result of the industry’s upsurging adoption of cutting-edge technology, there is an increasing demand for integrated software solutions.

Moreover, the automotive industry in the North American region is a well-developed network of automotive dealers. The region is home to major automotive manufacturers and has a high vehicle ownership rate.

 

APAC Market Statistics

The Asia Pacific automotive dealer management system market is set to observe significant market growth during the time period between 2023 – 2036. The growth of this market can be ascribed on the account of high demand for electric vehicles in the region. Around 59% population in the APAC region prefers purchasing hybrid vehicles. Therefore, the demand for automotive dealer management systems is expected to grow in the future.

Many countries in the Asia Pacific region such as China, and India, are actively promoting digitalization and smart technologies across industries. Automotive dealerships are adopting dealer management system solutions as part of their digital transformation efforts to streamline operations, improve customer experience, and leverage data-driven insights for decision-making. Moreover, with the rise in e-commerce and digital platforms, customers in Asia Pacific have become more demanding and expect a seamless experience when interacting with automotive dealerships.

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Automotive Dealer Management System Market size
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Companies Dominating the Automotive Dealer Management System Landscape

top-features-companies

    Key Players

    • CDK Global LLC
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • Autosoft Inc.
    • Bit Dealership Software, Inc.
    • RouteOne LLC
    • Epicor Software Corporation
    • MH Sub I, LLC dba Internet Brands
    • WHI Solutions, Inc.
    • e-Emphasys Technologies Inc.
    • DealerSocket, LLC
    • Cox Enterprises, Inc.

In the News

  • National Automobile Dealers Association (NADA) Show in Dallas, CDK Global Inc., a top provider of automotive retail software, was estimated to be introduced its new portfolio of improved dealer workflows. For automotive retailers, original equipment manufacturers (OEM), and industry partners across North America, CDK will offer new and improved solutions in Digital Sales, CRM, F&I, Fixed Operations, and DMS.
  • Autosoft Inc. launched next-generation retail solutions for automotive dealers. It is a cloud-based, all-in-one technology platform for automotive franchise dealers.

Author Credits:  Saima Khursheed


  • Report ID: 3759
  • Published Date: May 22, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

Growing demand for second-hand vehicles and a high focus on better customer experience are some of the major factors anticipated to drive the growth of the automotive dealer management system market.

The market is anticipated to attain a CAGR of ~17% over the forecast period, i.e., 2023 � 2035.

The major players in the market are Autosoft Inc., Bit Dealership Software, Inc., RouteOne LLC, Epicor Software Corporation, MH Sub I, LLC dba Internet Brands, WHI Solutions, Inc., e-Emphasys Technologies Inc., DealerSocket, LLC, Cox Eneterprises, Inc., and others.

The services segment is anticipated to garner the largest market size by the end of 2035 and display significant growth opportunities.

The market in North America is projected to hold the largest market share by the end of 2035 and provide more business opportunities in the future.
Automotive Dealer Management System Market Report Scope
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