Patient Self-service Kiosk Market Analysis

  • Report ID: 3865
  • Published Date: Nov 20, 2025
  • Report Format: PDF, PPT

Patient Self-service Kiosk Market Segmentation:

Application Segment Analysis

During the projection period, self-check-in kiosks are expected to account for a sizable part of the patient self-service kiosk market. self-check-in kiosks are commonly used in numerous industries such as shopping, healthcare, finance and banking, and government to automate various processes. Self-check-in information kiosks are used by fast food or quick service restaurants (QSR) to market trendy goods as well as enable customers to make a reservation on their own to ensure it is ready for them shortly after they finish waiting in line.

Self-check-in kiosks are used by government agencies such as the DMV and the Post Office to assist with organizing and tracking shipments. Greenville-Spartanburg International Airport (GSP) declared in May 2023 that it will deploy an innovative self-check-in kiosk service during the summer.

End-User Segment Analysis

Hospitals are increasingly utilizing check-in kiosks, which improve patient satisfaction by functioning as instructional tools for wait times and modifications. Fast payments provide new possibilities that may be more convenient for patients as well as staff in hospitals. Consumers from major businesses perceive kiosks as an important part of their drive to improve access to medical care, control costs, and boost efficiency.

Hospitals are discovering that kiosks provide a return on investment in a relatively short period, assisting to offset other operational expenses. Throughout, the patient benefits from more feasible payment alternatives. As a result, the hospital segment is expected to increase swiftly in the future decades.

Our in-depth analysis of the global patient self-service kiosk market includes the following segments:

 

 

          Installation

 

  • Freestanding
  • Mobile
  • Wall-Mounted
  • Countertop

 

         Application

 

  • Self-Check-in
  • Floor Map
  • Prescription Order Refilling and Updating
  • Collection of Co-Payments
  • Hospital News

         End User

  • Hospitals
  • Laboratories
  • Specialty Clinics
  • Pharmaceutical Stores

Browse key industry insights with market data tables & charts from the report:

Frequently Asked Questions (FAQ)

In the year 2026, the industry size of patient self-service kiosk is estimated at USD 1.66 billion.

The global patient self-service kiosk market size was more than USD 1.45 billion in 2025 and is anticipated to grow at a CAGR of over 15.8%, reaching USD 6.29 billion revenue by 2035.

By 2035, Europe is estimated to command the leading revenue share of the market, propelled by rising adoption of advanced healthcare technologies and increasing digitization amid limited medical personnel.

Key players in the market include International Business Machines Corporation, Clearwave Corporation, KIOSK Information Systems Inc., Fabcon, Inc., Slabb Kiosks, EMBROSS Group Pty Ltd., Meridian Kiosks LLC, Olea Kiosks Inc., Aila Technologies, Inc., Advantech Co., Ltd., NCR's Allpoint Network.
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