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Casino Management System Market Segmentation By Purpose (Accounting & Handling, Security & Surveillance, Hotel Management, Analytics, Player Tracking, Media Management, Marketing and Promotions); By End Users (Small, Medium and Large Casinos) – Global Demand Analysis & Opportunity Outlook 2028

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  • July 2020: International Game Technology PLC announced that its casino management system, IGT Advantage, has been chosen by Emerald Queen I-5 Casino.

  • January 2020: Konami Gaming, Inc. announced that its casino management system, SYNKROS® has been selected by lifestyle brand, Virgin Voyages, for its luxury ships.

Introduction to Casino Management System

Casino management system includes both software and hardware that aim to keep track on activities like accounting, security, surveillance, hotel management, analyzing behavior of employees and customers, player tracking and media management to maintain smooth flow of daily operations throughout the working day. The casino management system allows casinos to manage all security, accounting, and management activities with single tool. It is the most important tool nowadays offered by IT solution and service which provides a vital support to casino industry. IT solution and services help casinos to streamline their operations and enhancing customer retention rate. In addition, it also helps in maintaining database of all critical information for future references with customers.

Market Size and Forecast

Casino management system is a system which monitors processing and recording of all operational and serviceable transactions throughout a casino. The casino management system consists of different types of management tools and analytic software which help in surveillance of all operations taking place in the casinos; including understanding customer’s behavior, employee’s behavior and also help in predicative analyzing the probability of win or lose in the game. These features are boosting the casino management system market and are anticipated to grow with a CAGR of 16% over the forecast period 2020-2028. The casino management system market is segmented by purpose and by end user.

On the basis of purpose the market is further bifurcated into accounting & handling, security and surveillance, hotel management, analytics, player tracking, media management, marketing and promotions, out of which, security and surveillance segment is anticipated to hold the largest market share on account of increasing fraud and spoofing in the casinos and the increasing loss borne by casino owners for such heinous crimes. CLICK TO DOWNLOAD SAMPLE REPORT

On the other hand, the end user is segmented into small, medium and large casinos, out of which, the large and medium casinos are estimated to hold the large market share on account of high footfall. To manage high footfall requires more security which in turn increases the demand of casino management system.

Growth Drivers

Increasing Tourism to Drive the Market Growth

As tourism is increasing in developed and developing countries the major share of the economy is depending on tourism which in turn boosts the growth of casinos. Moreover, with the governments permitting casinos in their countries attracts more interested folks towards them, which in turn increase the demand of casino management system in the casinos.

Increasing Fraud and Spoofing Attacks to Drive the Market Growth

Games in casino involve lots and lots of currency transactions, which can tempt other customers and staff members to cheat and steal. To avoid such kind of frauds and cheatings, casino invests good amount of money to make the gaming environment safe and sound. In addition, rising demand for casinos and increasing social acceptance for casinos are other factors fueling in the demand for casino management system (CMS).


Rise in Online Gaming Market to hinder the market growth

The rapid increase of online games and casinos has challenged the market growth of casino management system. As people are enjoying and find it more comfortable to play the online gambling games at their homes in comparison to going out to casinos. In addition, the requirement of more initial investment is other restraint factor to inhibit the market growth of casino management system.

Market Segmentation

Our in-depth analysis of the casino management system market includes the following segments:

By Purpose

  • Accounting and handling
  • Security and Surveillance
  • Hotel Management
  • Analytics
  • Player Tracking
  • Media Management
  • Marketing and Promotions

By End Users

  • Small and Medium casinos
  • Large casino

By Region

Based on regions, the casino management system market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America and Middle East & Africa region.

At present, North America is the chief region for the casino management systems market owing to the high unemployment which in turn has triggered the legalization of casinos.

Asia pacific to witness the highest market growth as it is becoming the emerging market of casino. The casino industry in Macau and Singapore is expected to grow which in turn increase the casino management market in Asia Pacific at a robust CAGR over the forecast period.

The casino management system market is further classified on the basis of region as follows:

  • North America (U.S. & Canada) Market size, Y-O-Y growth & Opportunity Analysis
  • Latin America (Brazil, Mexico, Argentina, Rest of Latin America) Market size, Y-O-Y growth & Opportunity Analysis
  • Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium, Netherlands & Luxembourg, NORDIC, Poland, Turkey, Russia, Rest of Europe) Market size, Y-O-Y growth & Opportunity Analysis
  • Asia-Pacific (China, India, Japan, South Korea, Indonesia, Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market size, Y-O-Y growth & Opportunity Analysis
  • Middle East and Africa (Israel, GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market size, Y-O-Y growth & Opportunity Analysis

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