The global sales intelligence software market is estimated to garner a revenue of USD 12 Billion by the end of 2035 by growing at a CAGR of ~12% over the forecast period, i.e., 2023 – 2035. Further, the market generated a revenue of USD 7 Billion in the year 2022. The growth of the market is primarily attributed to the increasing adoption of e-commerce has led to increased demand for sales and marketing automation tools that help businesses better understand their customer data and analyze trends. Additionally, the rise in internet purchasing has opened up new business prospects for businesses that deliver practical and user-friendly omni channel experiences. As of 2021, the sales of retail e-commerce amounted to approximately USD 4 trillion and are projected to reach around USD 7 trillion by the year 2025.
The global sales intelligence software market is set to grow constantly over the forecast period on account of rising competition. There are many types of sales intelligence tools that have been developed over time to analyze a billion points of data to create sales triggers for organizations. The growth of the global sales intelligence software market is directly interlinked with the growth of artificial intelligence. The total revenue generated by the artificial intelligence industry was estimated to grow at a substantial rate and is projected to reach over USD 1 trillion by the year 2030.
Base Year |
2022 |
Forecast Year |
2023-2035 |
CAGR |
~12% |
Base Year Market Size (2022) |
~ USD 7 Billion |
Forecast Year Market Size (2035) |
~ USD 12 Billion |
Regional Scope |
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Growth Drivers
Escalating Number of Online Shoppers Across the Globe - For instance, more than 75% of the global population noticed to be purchasing goods online in 2020. In the modern era, a significant number of people are active on social media using the internet and the inclination of using online methods is rising exponentially. In these circumstances, almost every organization utilizes some sort of sales intelligence software to hike the demand for their products. Hence, such a requirement is anticipated to propel the growth of the market over the forecast period.
Growing Media and Entertainment Industry to Propel the Growth of the Market - In 2020, the total worth of media and entertainment was estimated to be USD 2.5 trillion and projected to reach USD 3 trillion by the year 2026.
Confounding Digitalization Across Countless Organizations - As of 2022, approximately 90% of organizations and businesses were observed to be using some sort of digital initiative.
Spiking Number of Internet Users - In 2022, over 4 billion individuals were noticed to be using the internet across the globe summing up to around 60% of the global population.
Increasing Number of Social Media Users - Owing to the higher prevalence of the internet, in 2022, around 4.5 billion social media users were found to be active.
Challenges
The global sales intelligence software market is segmented and analyzed for demand and supply by component into software and service, out of these, the software segment is anticipated to hold a notable share in the global sales intelligence software market during the forecast period owing to its increased adoption across various industries and business functions. This development is fueled by the rising MNC (multinational companies) need for effective data management in retail enterprises including supermarkets, department shops, and fashion retailers. For instance, the business intelligence and analytics software industry were estimated to be approximately USD 20 billion in 2020. Developers of such software are constantly upgrading the requisite natural language processing technology and analytical algorithms to interpret unstructured textual data.
The North America sales intelligence software market, amongst the market in all the other regions, is projected to hold the largest market share by the end of 2035, owing to the presence of sales intelligence vendors in higher numbers. For instance, the worth of the artificial intelligence industry (AI) in the region was estimated to be over USD 15 billion in 2021. North America is also stepping forward to fuel the data in the retail segment. Additionally, the growing e-commerce industry of the region is estimated to hike the growth of the market over the forecast period. The value of the e-commerce industry in the region was estimated to be about USD 1 trillion in 2022. Furthermore, the global sales intelligence market is also expected to grow rapidly in the Asia Pacific region during the forecast period. The growth of the market is ascribed to the spiking investment in sales intelligence and the developing e-commerce and media & entertainment industries. For instance, the media & entertainment industry amounted to around USD 1.5 trillion solely in India in 2021. Such factors are anticipated to hike the growth of the market in the region over the forecast period.
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Our in-depth analysis of the global sales intelligence software market includes the following segments:
By Application |
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By End-User |
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By Deployment Mode |
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By Component |
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By Enterprise Size |
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Zoho Corporation Pvt. Ltd.
Yesware, Inc. to elaborate on the utilization and implementation of well-designed B2B sales funnel model for revenue generation by bringing out the 4 major points that are Awareness, Interest, Decision, and Action.
Oracle Corporation introduces its database Sagas which is designed to simplify microservice transactions and to provide isolated services and data integrity for long-lived activities.
In 2023, market players might incur losses due to huge gap in currency translation followed by contracting revenues, shrinking profit margins & cost pressure on logistics and supply chain.
Controlling Inflation has become the first priority for global economies from last quarter of 2022 and to be followed in 2023. With skewed economic situations, rise in interest rate by governments to control spending and inflation, spiked oil and gas prices, high inflation, geo-political issues including U.S. & China trade war, Russia-Ukraine conflict to intensify the global economic issues.
The interest rates in the U.S. may be less sensitive in 2023 as compared to 2022; sigh of relief for businesses. Positive business sentiments, healthy business balance sheets, growth in construction spending (private construction value in 2022 stood at $1,429.2 billion, 11.7 percent (±1.0 percent) above the $1,279.5 billion spent in 2021, Residential construction in 2022 was $899.1 billion, up by 13.3 percent (±2.1 percent) from $793.7 billion in 2021, non-residential construction touched $530.1 billion, 9.1 percent (±1.0 percent) above the $485.8 billion in 2021.) showcases minimal impact of recession in the country.
Similarly, spiked spending in the European and major Asia economics including, India, China & Japan to showcase less impact on the global demand.
Author Credits: Abhishek Verma, Hetal Singh
Ans: Increasing utilization in multiple industries such as e-commerce, media & entertainment, and IT is estimated to majorly boost the market growth.
Ans: The market is anticipated to attain a CAGR of ~12% over the forecast period, i.e., 2023 – 2035.
Ans: The possibility of data breaches and the constant need for software maintenance is estimated to challenge the market growth.
Ans: The market in North America is projected to hold the largest market share by the end of 2035 and provide more business opportunities in the future.
Ans: The major players in the market are Zoho Corporation Pvt. Ltd., Yesware, Inc., ZoomInfo Technologies Inc., Oracle Corporation, Gryphon Networks Corp., APIHub, Inc., RingLead, Inc., Dun & Bradstreet, Inc., and others.
Ans: The company profiles are selected based on the revenues generated from the product segment, the geographical presence of the company which determines the revenue generating capacity as well as the new products being launched into the market by the company.
Ans: The market is segmented by deployment mode, component, enterprise size, application, end-user industry, and by region.
Ans: The software segment is anticipated to garner the largest market size by the end of 2035 and display significant growth opportunities.
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