Operational Analytics Market Size, by Type (On-cloud, On-premise); Deployment; Vertical; Application - Growth Trends, Regional Share, Competitive Intelligence, Forecast Report 2025-2037

  • Report ID: 6906
  • Published Date: Apr 23, 2025
  • Report Format: PDF, PPT

Operational Analytics Market - Historic Data (2019-2024), Global Trends 2025, Growth Forecasts 2037

Operational Analytics Market in 2025 is evaluated at USD 12.4 billion. The global market size was around USD 11.09 billion in 2024 and is likely to expand at a CAGR of more than 14.8%, surpassing USD 66.71 billion revenue by 2037. North America is projected to earn USD 26.28 billion by 2037, driven by rapid adoption of operational analytics solutions.

Major factors driving the operational analytics market are the growth of data centers and the increasing volume of smartphone and IT operations data to collect internal data for marketing department performance analysis. According to the United States International Trade Commission, the need for data servers and data centers has increased due to the notable increase in data generation and utilization across numerous industries. As of January 2021, there were around 8,000 data centers worldwide. 

With the help of these technologies, businesses may efficiently determine the root causes of problems with the operation of their IT systems and conduct scalable, economic analyses. Organizations can examine enormous volumes of operational data from many applications by implementing ITOA solutions. Analytical results are improved by real-time capabilities, which give firms insightful information.


Operational Analytics Market Overview
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Operational Analytics Sector: Growth Drivers and Challenges

Growth Drivers

  • Increasing adoption in business operations: Businesses are pressurized to close the gap between data analysis and practical action. Even though advanced data warehouses hold much information, it can still be difficult to turn that knowledge into plans that sales, marketing, and support teams can employ. Traditionally, engineers are responsible for establishing the required connections, which takes up their valuable time and delays other tasks such as developing revenue-generating features. Even worse, these hastily constructed integrations frequently lack the resilience and adaptability required to change with the organization’s demands. As a result, operation analytics has emerged to support real-time operational processes and guide prompt business decisions instead of merely looking back at previous performance after the fact.
  • Increased shift towards cloud and hybrid environments: As organizations migrate their applications and infrastructure to cloud and hybrid environments, they generate a high amount of complex data. This data needs advanced analytics to ensure optimal performance, efficiency, and reliability of cloud-based systems. The Google Cloud reported that leaders are growing their use of cloud-based services and products (41.4%), preparing to switch from legacy enterprise software to cloud-based solutions (33.4%), and moving on-premises workloads to the cloud (32.8%) as a result of the present macroeconomic environment. Also, over 50% of businesses want to employ industrial cloud platforms by 2027 to expedite their commercial efforts.

    In intricate and quickly evolving IT settings, operational analytics solutions automate the gathering, arranging, and recognizing of data trends. Faster problem detection and enhanced IT system performance are made possible by operational analytics, which offers timely and actionable information. This enables users to effectively handle problems and save resolution time.
  • Increasing integration of predictive analytics and machine learning: By analyzing complex operation data, predictive analytics, and ML enable organizations to tap into hidden patterns, predict future trends, and make data-driven decisions. This allows businesses to optimize operational processes, such as supply chain management, inventory control, and resource allocation, leading to enhanced efficiency, reduced costs, and improved customer satisfaction.

    Moreover, predictive analytics and ML enable predictive maintenance, anomaly detection, and real-time decision-making, further boosting the adoption of these technologies in the operational analytics market. Moreover, key players are introducing new solutions to help businesses achieve future success by integrating these technologies. For instance, in April 2022, Tata Consultancy Services introduced an agile and user-friendly risk-based monitoring solution for clinical trials that enables intelligent decision-making, enhanced compliance, and improved study efficacy.

Challenges

  • Data quality issues: High-quality, easily accessible data is the foundation of precise predictive models. However, many firms have trouble managing data spread across disparate platforms, making it difficult to analyze centrally. The model cannot fully capture the situation because of this broken landscape. Moreover, model projections can be greatly distorted by irregular data formats, missing values, and errors in the data itself. It becomes essential to continuously clean and validate data. Building strong prediction models can be initially hampered by the absence of historical data for startups or companies with little operational experience, impeding the growth of the operational analytics market.
  • Lack of skilled technicians: Companies may lack the required skills, expertise, and resources, to implement and use operational analytics effectively. It is difficult to find and retain talent since there is a much greater need for data scientists and other qualified experts in machine learning and predictive modeling than currently available supply. Building accurate models requires bridging the organization's operational knowledge and data science capabilities. Therefore, the lack of data scientists and experts will hinder the growth of the operational analytics market.

Base Year

2024

Forecast Year

2025-2037

CAGR

14.8%

Base Year Market Size (2024)

USD 11.09 billion

Forecast Year Market Size (2037)

USD 66.71 billion

Regional Scope

  • North America (U.S. and Canada)
  • Asia Pacific (Japan, China, India, Indonesia, South Korea, Malaysia, Australia, Rest of Asia Pacific)
  • Europe (UK, Germany, France, Italy, Spain, Russia, NORDIC, Rest of Europe)
  • Latin America (Mexico, Argentina, Brazil, Rest of Latin America)
  • Middle East and Africa (Israel, GCC North Africa, South Africa, Rest of the Middle East and Africa)

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Operational Analytics Segmentation

 Deployment (On-cloud, On-premise)

On-cloud segment is expected to dominate around 64.1% operational analytics market share by the end of 2037. The segment is expanding since it enables companies to access and analyze their operational data from any location at any time using various devices securely. The risk associated with upfront hardware investments for on-premise servers can be decreased with cloud-based analytics. Cloud-based operational analytics systems enable companies to tag in conversations, offer comments for more context, and capture analytics snapshots. This establishes a collaborative canvas for asynchronous and real-time decision-making.

Application (Customer Management, Fraud Detection)

The customer management segment in operational analytics market is poised to capture a notable revenue share by 2037. The segment is growing due to its substantial influence on customer satisfaction and corporate performance. Businesses can gain important insights into the needs, interests, and behavior of their customers by utilizing operational analytics in customer management. Organizations can improve client segmentation, personalize marketing campaigns, streamline customer support procedures, and find upselling and cross-selling opportunities with these insights.  

Vertical (Energy & Utilities, Financial Service)

The financial services segment in operational analytics market will garner a notable share in the forecast period. The segment is growing since financial institutions mostly rely on operational analytics to manage risks, detect fraud, improve regulatory compliance, and optimize company operations. Major financial companies are introducing new solutions to examine enormous volumes of data on transactions, client behavior, operational analytics market trends, and internal procedures. For instance, in September 2024, Wells Fargo & Company introduced Application Programming Interfaces (APIs) for its Commercial Banking clients. This addition to Wells Fargo's API portfolio gives floorplan and channel finance clients immediate access to real-time data that may help increase sales, improve liquidity, reduce credit risk, and reduce expenses in the following industries: auto, motorsports, outdoor products and equipment, recreational vehicles, consumer electronics, appliances, and technology.

Our in-depth analysis of the operational analytics market includes the following segments:

Type

  • Software
  • Services

Deployment

  • On-cloud
  • On-premise

Vertical

  • Energy & Utilities
  • Financial Services

Application

  • Customer Management
  • Fraud Detection 

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Operational Analytics Industry - Regional Synopsis

North America Market Statistics

North America operational analytics market is set to capture revenue share of around 39.4% by the end of 2037. The most advanced and successful companies when it comes to deploying operational analytics solutions are those based in this region, including Splunk, Oracle, Microsoft, and SAP. Massive amounts of data are produced and used by them to enhance IT operations. Businesses in North America frequently embrace new technologies which is also a driving force for the operational analytics market.

Moreover, in the U.S., cutting-edge technologies such as artificial intelligence (AI) and machine learning are becoming more widely used, and infrastructure that facilitates using these technologies is becoming available, escalating the operational analytics market. Furthermore, cloud-based operational analytics platforms are growing due to their improved scalability, affordability, and accessibility propelling the market growth. The U.S. market is looking promising due to the expanding use of data analytics to identify and prevent cyber threats. According to FBI estimates, cybercrime cost the US economy about USD 4 billion in 2020 alone.

 In Canada, the growth in digital transformation has led to increased data generation, which requires advanced analytics to extract insights and inform strategic decisions. Moreover, the government has launched various initiatives to promote digital transformation among businesses. Initiatives like the 2021 Canada Digital Government Strategy and the 2022 Digital Ambition Plan, which present forward-looking, three-year strategic plans that outline the government-wide priorities and list crucial actions that departments and agencies need to take to meet the requirements of the Policy on Service and Digital and transition to a more digital government, the Government of Canada has placed a great deal of emphasis on the digital economy.

Europe Market Analysis

Europe will encounter huge growth in the operational analytics market during the forecast period. The region will witness a boom in technical innovation as the need for more efficient procedures and better operations keeps increasing. Businesses seek innovative ways to reduce expenses and waste while expanding production and efficiency, propelling the demand for operational analytics. The adoption of cutting-edge technologies like cloud computing, artificial intelligence, and the Internet of Things is a priority for European enterprises. These technologies produce enormous volumes of data that need to be effectively managed and evaluated. These companies benefit from operational analytics technologies that improve security, maximize performance, and guarantee adherence to strict data protection laws like GDPR.

In the UK, businesses are highly dependent on sophisticated IT infrastructures to power operations and innovation as the UK economy embraces digital transformation. The need for advanced analytics solutions to monitor, manage, and improve IT environments has increased due to the reliance on technology. Furthermore, businesses are compelled to maintain high IT performance and security standards due to the UK's strong regulatory environment, especially concerning data protection laws like GDPR. By offering real-time data and predictive capabilities that can proactively address possible problems, ITOA assists businesses in ensuring compliance.

Operational Analytics Market share
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Companies Dominating the Operational Analytics Landscape

    The operational analytics market will continue to rise as a result of major companies in the industry making significant R&D investments to broaden their product lines. Key market developments include new product releases, contractual agreements, mergers and acquisitions, increased investments, and cooperation with other organizations. operational analytics market participants are also engaging in a variety of strategic initiatives to broaden their presence.

    • IBM Corporation
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • Microsoft Corporation
    • Oracle Corporation
    • Hewlett Packard Enterprise
    • SAS Institute
    • Duke University Health System
    • SAP SE
    • Alteryx, Inc.
    • Cloudera, Inc.
    • Splunk Inc.

In the News

  • In September 2024, Duke Health announced a two-year cooperation with SAS, a global leader in data and AI-based in Cary, North Carolina. The strategic endeavor expands on the two organizations' previously announced collaboration to use cutting-edge technology to change healthcare operations and patient care using sophisticated operational analytics, artificial intelligence, and machine learning.
  • In August 2024, Palantir Technologies Inc. and Microsoft Corporation announced a significant step forward in their collaboration to provide some of the most sophisticated and secure cloud, AI, and analytics capabilities to the United States Defense and Intelligence Community.

Author Credits:   Abhishek Verma


  • Report ID: 6906
  • Published Date: Apr 23, 2025
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

Operational Analytics Market in 2025 is evaluated at USD 12.4 billion.

The global market size was around USD 11.09 billion in 2024 and is likely to expand at a CAGR of more than 14.8%, surpassing USD 66.71 billion revenue by 2037.

North America is projected to earn USD 26.28 billion by 2037, driven by rapid adoption of operational analytics solutions.

The major players in the market include IBM Corporation, Microsoft Corporation, Oracle Corporation, Hewlett Packard Enterprise, SAS Institute, Duke University Health System, SAP SE, Alteryx, Inc., Cloudera, Inc., Splunk Inc., and others.
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