Global AIOps Market Trends, Forecast Report 2025-2037
AIOps Market size was valued at USD 12.31 billion in 2024 and is expected to reach USD 123.12 billion by the end of 2037, rising at a CAGR of 19.4% during the forecast period from, 2025-2037. In 2025, the industry size of the AIOps is estimated at USD 15.3 billion.
The growth of the AIOps market is driven by the rising need for enhanced IT operations and the increasing inclusion of AI for better decision-making. Various government agencies, such as the U.S. General Services Administration or GSA, are harnessing the potential of AIOps to upgrade their IT services and infrastructure. The GSA’s Technology Transformation Services is highlighting the significance of considering ROI and costs related to the AIOps initiatives. The companies are making investments in software, hardware, and human capital. Other than this, the market is poised to witness significant growth due to a combination of factors such as international trade considerations and supply chain dynamics.
The market is also governed by the supply chain dynamics, as it affects the procurement of the hardware components, such as servers, semiconductors, and networking equipment. According to the data published by the U.S. Bureau of Economic Analysis in 2023, the imports of electronic and computer products reached USD 455 billion, and prominent suppliers remain Taiwan and China. The disruption in the supply chain leads to increased producer prices for computers and peripheral equipment. Such types of challenges affect the adoption of AIOps, as market players are highly dependent upon the supply of hardware. These factors are propelling the investments in AIOps-related technological developments. The National Science Foundation in 2023 reported a 22.3% surge in spending on Research and Development automation and AI technologies.

AIOps Sector: Growth Drivers and Challenges
Growth Drivers
- Adoption of the NIST Cybersecurity Framework (CSF) 2.0: There has been a mushrooming rise in the incidents of cybersecurity breaches all across the world. Taking this into consideration, the NIST Cybersecurity Framework 2.0 provides organizations with a well-structured guide to handle cybersecurity challenges effectively. The framework highlights the inclusion of cybersecurity into enterprises' risk management, which further emphasizes the adoption of automated solutions like AIOps. This helps in elevating threat detection and the response capabilities of the companies. The worldwide recognition of the NIST Cybersecurity Framework has led to its espousal on a global level.
- Emerging threats from AI: With the surge in AI-driven cyber threats, the need for a proactive defense mechanism has increased significantly. AIOps platforms are playing a significant role in attenuating such AI-driven threats by scrutinizing huge amounts of data in real time. Various companies are utilizing AIOps to enhance the ability of an organization to find out and respond to cyber threats promptly. AIOps also recognizes behavioral traits and instantly activates the countermeasures. The modern AI models are complex and unpredictable, making it difficult to assess failure or biases. Various AIOps tools help in monitoring AI-driven systems to detect anomalies.
- Surge in demand for operational efficiency: There has been a surge in demand for high operational efficiency, and AIOps are acting as efficient tools for this. The utilization of AIOps limits the manual workloads and enhances the system uptime. Research Nester estimated that the organizations that are utilizing AI-enabled operations garner 21-32% gains in productivity. More companies are incorporating anomaly detection and moving towards automated repairs. For instance, the Adobe company used AIOps with its internal incident management system and witnessed a 61% reduction in the ticket noise.
AI & ML Adoption Trends Shaping AIOps Market Outcomes
The inclusion of AI and ML has remarkably influenced the product development results in the AIOps ecosystem. Various prominent companies have utilized these advanced technologies to lower the time for development cycles and enhance the uptime for systems. Also, companies are deploying AIOps to automate operations and lower the AI-driven environments. Moreover, the AIOps platforms are using LLMs for enhancing root cause analysis. The AI-enabled menaces instill the demand for AIOps-powered SecOps for active detection of the threat.
Company |
Integration of AI & Machine Learning |
Outcome |
IBM |
Deployed Watson AIOps for real-time root cause analysis using NLP |
Reduced MTTR by 36% |
Cisco |
Implemented AI/ML-driven correlation engine in AppDynamics |
Achieved 46% reduction in downtime |
Microsoft |
Used ML-based log analytics in Azure Monitor for anomaly detection |
Decreased incident response time by 51% |
ServiceNow |
Integrated AI into ITSM workflows for auto-triaging tickets and proactive remediation |
Reduced manual triage workload by 61% |
Splunk |
Embedded ML algorithms for real-time anomaly scoring in IT infrastructure monitoring |
Increased detection accuracy by 49% |
5G Adoption and Its Impact on the Global AIOps Market
The rising adoption of 5G networks in various countries is speeding up the demand for AI for IT operations by fostering complex and faster ecosystems. The 5G offers ultra-low latency and ultra-high-speed connectivity, catalyzing the adoption of IoT and edge computing. Additionally, 5G produces a humongous quantity of data associated with the telemetry data harnessed from the smart connected devices. These factors necessitate AI-enabled problem-solving analysis to solve problems and performance optimization. As the 5G adoption is surging, AIOps is becoming an imperative tool for handling ultra-modern IT infrastructures.
5G-Driven AIOps Adoption: Global Market Metrics (2023–2024)
Metric |
2023 Value |
2024 Estimate |
AIOps market size influenced by 5G (USD Billion) |
4.1 |
6.2 |
% of AIOps platforms deployed with 5G edge |
29% |
43% |
Reduction in MTTR in telecom via AIOps+5G |
32% |
36% |
Factory operational efficiency gain (Company A) |
21.3% (Siemens) |
- |
AIOps adoption rate in logistics using 5G IoT |
18% |
28% |
Real-time incident response improvement (avg) |
37% |
42% |
Challenges
- Requirement for data sovereignty and localization requirements: Various governments are forcing data localization laws, convincing companies to gather data inside the national borders. For example, the strict laws of the European Union for data privacy standards resulted in the launch of the AWS European Sovereign Cloud to ensure that metadata remains.
- High cybersecurity costs: There are exorbitant cybersecurity costs associated with the remarkable barrier. This further reduces the expansion of the AIOps solutions, especially from SMEs. These factors pose a financial strain on the SMEs for continuous monitoring.
AIOps Market: Key Insights
Report Attribute | Details |
---|---|
Base Year |
2024 |
Forecast Year |
2025-2037 |
CAGR |
19.4% |
Base Year Market Size (2024) |
USD 12.31 billion |
Forecast Year Market Size (2037) |
USD 123.12 billion |
Regional Scope |
|
AIOps Segmentation
Deployment Mode (Cloud-based, On-premises)
The cloud-based segment is anticipated to garner a 65.5% share of the AIOps market. The segment growth can be attributed to the rising demand for multi-cloud environments for conducting IT operations. According to the National Institute of Standards and Technology, the adoption of cloud strategies is exponentially rising owing to the need for AI-enabled analytics. It has been estimated that by 2030, almost 85.4% of the companies are projected to adopt cloud-centric AIOps. The AIOps-enabled cloud-based platform is flexible and scalable, making it adequate for handling various fragmented environments.
Organization Size (Large Enterprises, SMEs)
The large enterprises segment is anticipated to register 58.5% of the market share during 2025-2037. The growth of the market can be attributed to the rising demand for distributed IT ecosystems. Also, there has been a surging need for real-time automation and regulatory compliance. Large organizations are opting for AIOps for conducting faster detection of anomalies. A report published by Forrester estimates that almost 71% of the large organizations are giving importance to AIOps for operating incident automation. Companies are adopting AIOps to prevent service degradation.
Our in-depth analysis of the global AIOps Market includes the following segments:
Deployment Mode
|
|
Organization Size
|
|
Application
|
|
Vertical
|
|
Want to customize this research report as per your requirements? Our research team will cover the information you require to help you take effective business decisions.
Customize this ReportAIOps Industry - Regional Analysis
North America Market Overview
The AIOps market in North America is projected to garner a significant share of 35.5%, registering a CAGR of 26.6% during 2025-2037. The growth of the market can be ascribed to the presence of advanced IT infrastructure, such as IBM and VMware, which render AI-enabled services. Also, the region has exponentially high cloud adoption, facilitating the integration of AIOps. The growth of the market in the U.S. is aided by significant investment by the government in strengthening the digital infrastructure of the country. For instance, the government has allocated USD 65.5 billion via the Infrastructure Investment and Jobs Act for the widespread expansion of broadband. The government is also pushing efforts for data privacy and cybersecurity, bolstering the adoption of AIOps solutions.
Additionally, in Canada, the market is propelled by various initiatives taken by the government for digital transformation. Under the Canada Digital Adoption Program (CDAP), the government allocated USD 2.95 billion to assist SMEs in adopting various digital technologies. The program gives financial grants to catalyze the amalgamation of AIOps in various sectors. Canada is focused on upgrading its IT infrastructure and encouraging digital equity, aligning with the rising demand for intelligent IT operations solutions for management.
Asia Pacific Market Overview
The AIOps market in Asia Pacific is anticipated to garner a 28.3% market share by 2037. The growth of the market is augmented by the rapid adoption of automation in various sectors and the rising need for companies to manage high data generation. In Japan, the Ministry of Economy, Trade and Industry has infused USD 5.23 billion of budget for supporting the restructuring of businesses. Also, the country’s investment in digital transformation has reached USD 66.8 billion in 2023. Additionally, China, the country has executed a national regulatory framework for AI to guide the development. Also, the government expenditure on AI infrastructure is between USD 2.2 billion to USD 6.2 billion per year.
Furthermore, in India, under the India AI mission in 2024, a budget of USD 1.26 billion was allocated over a 5-year duration. Also, the AI market is anticipated to garner USD 17.2 billion by 2027. The South Korea government has also allocated USD 1.5 billion in AI at the beginning of 2025. The country also invested USD 17.6 billion in enhancing AI competitiveness under the Digital New Deal. The government has also allocated USD 526 million in 2024 to use AI technologies across 70 sectors.

Companies Dominating the AIOps Landscape
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
The competitive landscape of the 5G base station market is rapidly evolving as established key players, IT giants, and new entrants are investing in advanced technologies. Key players in the market are focused on developing products catering to the stringent regulatory norms and consumer demand. These key players are adopting several strategies, such as mergers and acquisitions, joint ventures, partnerships, and novel product launches, to enhance their product base and strengthen their market position.
Top 15 Global AIOps Vendors by Market Share and Country of Origin
Company Name |
Country |
Market Share (%) |
IBM |
USA |
18.3 |
Splunk |
USA |
15.2 |
Dynatrace |
USA |
12.2 |
Datadog |
USA |
7.1 |
ServiceNow |
USA |
5.6 |
Broadcom (CA Tech) |
USA |
xx |
OpenText (Micro Focus) |
Canada |
xx |
BMC Software |
USA |
xx |
AppDynamics (Cisco) |
USA |
xx |
Moogsoft |
USA |
xx |
ScienceLogic |
USA |
xx |
New Relic |
USA |
xx |
BigPanda |
USA |
xx |
AIMS Innovation |
Norway |
xx |
Interlink Software |
UK |
xx |
Here are a few areas of focus covered in the competitive landscape of the market:
In the News
- In February 2024, ServiceNow launched an AI-powered virtual agent for IT service management. The software automates ticket resolution and renders proactive system health insights. The company earned 2024 earnings, demonstrating 18.2% year-on-year growth.
- In April 2024, Cisco and Google joined hands to introduce AI-powered cloud observability tools. The early tools showed a 51% reduction in response time for cloud incidnets.
Author Credits: Abhishek Verma
- Report ID: 3309
- Published Date: Jun 02, 2025
- Report Format: PDF, PPT