Retail Automation Market Size & Share, by Type (Point of Sale (PoS), Electronic Shelf Labels (ESL)); Component (Software, Hardware, Services); Implementation (Warehouses, On-Store Premises); End-user (Hypermarkets, Supermarkets, Specialty store) - Global Supply & Demand Analysis, Growth Forecasts, Statistics Report 2024-2036

  • Report ID: 614
  • Published Date: Mar 27, 2024
  • Report Format: PDF, PPT

Global Market Size, Forecast, and Trend Highlights Over 2024-2036

Retail Automation Market size is poised to reach USD 82 Billion by the end of 2036, growing at a CAGR of 12% during the forecast period, i.e., 2024-2036. In the year 2023, the industry size of retail automation was USD 21 Billion and the reason behind this growth is propelled by the increased use of Artificial Intelligence (AI) in the retail industry, as AI allows businesses to be “smarter” in terms of staffing and implementation of decisions, which helps the organization to optimize the labor, replenish the costs, along with maximizing the sales as well. According to the World Economic Forum, AI services in the retail sector are expected to increase from 5 billion USD to about 31 billion USD by 2028.

Furthermore, the rising consumer demand, especially for automated solutions in retail settings is a significant driver of the retail automation market growth. According to a company survey, there is an 11% increase in customer visits to stores that have been integrated with automated technology. By 2025, such retailers plan to automate 70% of their daily routine store tasks while prioritizing tech investments which will enhance operational efficiency, while reducing costs, and helping in gaining higher profits.

Retail Automation Market overview
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Retail Automation Sector: Growth Drivers and Challenges

Growth Drivers

  • Growing investment in robotics and AI: Robotics along with Artificial Intelligence are expected to gain more importance in retail automation in the forecasted years, due to the growing investment in these technologies. Both robotics and Artificial Intelligence can provide many comprehensive and effective solutions, which are driving the growth of the retail automation market. The robotics investments crossed about 419 million USD in November 2023.
  • Growing adoption of advanced technologies & data: Automation and retail industries are integrating and exploring the usage of advanced technologies such as IoT, machine learning, Artificial Intelligence, computer vision, blockchain, and analytics. The availability of such large data sets and their usage can significantly increase the efficiency and effectiveness of retail.
  • Greater focus on sustainability: Environmental concerns have increased the focus on the energy consumption of various other retail automation systems. Automation solutions are highly focused on improving the efficiency and contributing to environmental sustainability
  • Growing penetration of e-commerce and m-commerce: The growth in the usage of online shopping and mobile shopping is expected to increase the development of retail automation in the upcoming years.


  • Concerns over data privacy and security: Retail automation systems can require access to sensitive and personal data, raising concerns about data protection and security among customers, businesses, and regulators.
  • Limited visibility: Retail automation solutions can provide limited insights and analytics, which can limit their usefulness and impact on decision-making as well.
  • Limited functionality and flexibility, which can affect their adoption and impact their ROI
  • High installation and maintenance cost

Retail Automation Market: Key Insights

Base Year


Forecast Year




Base Year Market Size (2023)

~ USD 21 Billion

Forecast Year Market Size (2036)

~ USD 82 Billion

Regional Scope

  • North America (U.S., and Canada)
  • Asia-Pacific (Japan, China, India, Indonesia, Malaysia, Australia, Rest of Asia-Pacific)
  • Europe (U.K., Germany, France, Italy, Spain, Russia, NORDIC, Rest of Europe)
  • Latin America (Mexico, Argentina, Rest of Latin America)
  • Middle East and Africa (Israel, GCC North Africa, South Africa, Rest of the Middle East and Africa)
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Retail Automation Segmentation

Type (Point of Sale (PoS), Electronic Shelf Labels (ESL))

The point of sale (PoS) segment in the retail automation market is estimated to gain a robust revenue share of 68% in the coming years owing to the significant improvement in the customer experience and convenience, using features such as barcode scanning, self-check-out, personalized recommendations, and automated order processing, which can also help to reduce customer wait times and improve the overall customer experience and satisfaction. Moreover, the average time to scan and locate a barcode is about 2 seconds, which is approximately 1800 per hour. Studies showed that after the usage of barcodes, there has been a about ten-fold increase in the productivity of barcode usage.

Component (Software, Hardware, Services)

The software segment in the retail automation market is set to garner a notable share shortly and is likely to remain the second largest segment in the application of the market as the modular and flexible software components can be easily repurposed and repurposed for different businesses and use cases, without the need for significant costs. This can reduce the investment and cost of implementing new solutions, and contribute to greater cost-effectiveness.

Furthermore, these software components can be integrated with existing systems and solutions more easily and seamlessly, without the need for extensive changes or adjustments. This can make for a smoother implementation and enable a higher level of integration and synchronization

Implementation (Warehouses, On-Store Premises)

The warehouse segment in the retail automation market is estimated to hold a noteworthy share as it can collect and organize large amounts of data, effectively tracking and monitoring the inventory which can provide a clearer and more efficient view of the inventory and its movement, and enable better analytics and decision-making. Moreover, automated warehouse management can be easily scaled and adapted according to the needs of the business, without the need for excessive investment or large-scale overhauls. This can enhance the agility and adaptability of the warehouse.

End-user (Hypermarkets, Supermarkets, Specialty stores)

The hypermarket segment in the retail automation market is estimated to hold a noteworthy share as it often features multiple departments, such as apparel, home, and grocery departments, which can work with different systems, processes, and procedures. Automation can enable better collaboration and synergy among the different departments, reducing inefficiencies and friction

Our in-depth analysis of the global retail automation market includes the following segments:


  • Point of Sale (PoS)
  • Electronic Shelf Labels (ESL)


  • Software
  • Hardware
  • Services


  • Warehouses
  • On-Store Premises


  • Hypermarkets
  • Supermarkets
  • Specialty store

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Retail Automation Industry- Regional Synopsis

North American Market Forecast

The retail automation market in North America is estimated to have the largest share of 38% in 2023, impelled by the higher rate of automation technology which is being adopted by several businesses, the increasing e-commerce market, and growing labor expenses, which are driving market growth in this region. Around 30% of the workers are expected to be exposed to advanced technologies used for several automation purposes, while the manufacturing workers are much more exposed than other workers. Furthermore, many manufacturers have also been relocated to this region because of the presence of a large customer base and to achieve high economies of scale. Local retailers in the region are also starting to offer several benefits to customers, such as loyalty programs, to encourage digital payments, which drives the demand for the retail automation market.

APAC Market Statistics

The Asia Pacific retail automation market is estimated to be the second largest, during the forecast period led by a higher number of small-sized and medium-sized enterprises, as they are highly adopting the automation technology. Furthermore, mobile checkout devices in several developing countries have made it possible to sell goods anywhere including events, kiosks, pop-up stores, and various other public areas. The new automation technologies are going to have an impact on the retail industry in this region.

Research Nester
Retail Automation Market size
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Companies Dominating the Retail Automation Landscape

    • Honeywell International Inc.
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • 6 River Systems LLC
    • Amazon Web Services, Inc.
    • Casio Computer Co. Ltd.
    • Datalogic S.p.A.
    • Diebold Nixdorf, Incorporated.
    • E&K Automation GmbH
    • ECR Software Corporation
    • Kiosk & Display LLC
    • Kuka AG
    • NCR Corporation


In The News

  • RAINUS Co., Ltd. in February 2023, collaborated with Toshiba Global Commerce Solutions to bring electronic shelf labels into managing retailers. In this partnership, Toshiba Global Commerce Solutions would install, sell, and maintain these electronic shelf-label (ESL) solutions for retail customers.
  • Datalogic SPA, In May 2022, launched their Powerscan 9600 series of handheld scanners, this new product is designed specifically for warehousing, manufacturing, and retail applications. This new design has a rugged design along with wireless charging.
  • Toshiba Global Commerce Solutions, In April 2023, announced their Global Services Command Center, a "mission control" site that offers retailers enhanced intelligence along with proactive availability of several services for the retail store systems. This center enables remote diagnostics, monitoring, and issue resolution, which allows retailers to maintain system health while minimizing downtime without requiring direct involvement.

Author Credits:  Abhishek Verma, Hetal Singh

  • Report ID: 614
  • Published Date: Mar 27, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

The growing adoption of advanced technologies & data and the greater focus on sustainability are the major factors driving the growth of the market.

The market size of Retail Automation is anticipated to attain a CAGR of 12% over the forecast period, i.e., 2024-2036.

The major players in the market are Amazon Web Services, Inc., Casio Computer Co. Ltd., Datalogic S.p.A., Diebold Nixdorf, Incorporated., E&K Automation GmbH, ECR Software Corporation, Kiosk & Display LLC, Kuka AG, NCR Corporation, Panasonic Corporation, and others.

The Point of Sale (PoS) segment is anticipated to garner the largest market size by the end of 2036 and display significant growth opportunities.

The market in the North American region is projected to hold the largest market share by the end of 2036 and provide more business opportunities in the future.
Retail Automation Market Report Scope

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