Global Market Size, Forecast, and Trend Highlights Over 2025-2037
Point of Sale Market size was valued at USD 35 billion in 2024 and is projected to reach USD 238 billion by the end of 2037, rising at a CAGR of 17% during the forecast period, i.e., 2025-2037. In 2025, the industry size of point of sale is evaluated at USD 39 billion.
The surge in contactless and mobile payment solutions is a key driver of the market. The adoption of contactless payment methods is growing due to the need for faster and more secure transactions. In Europe, contactless payments rose by 24.3% in the first half of 2023, with transactions reaching nearly 20.9 billion and the total revenue growing by 25.9% to $545.27 billion. This huge surge is driven by the wide usage of smartphones and wearable smart devices, which facilitate Near Field Communication (NFC) and QR code-based payments. POS systems are gradually evolving to support these technologies, enhancing transaction speed and customer satisfaction.

Point of Sale Sector: Growth Drivers and Challenges
Growth Drivers
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Shift towards cloud-based POS solutions: Cloud-based POS systems are gaining popularity due to their scalability, real-time data access, and seamless integration with e-commerce platforms. Over 60% of top corporations are shifting to cloud-based POS solutions to improve operational performance. These systems help to streamline remote monitoring, optimize inventory management, and assist in seamless multichannel retailing, addressing the changing needs of modern enterprises.
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Expansion of e-commerce and omnichannel retailing: The rapid growth of e-commerce sector and rising demand for omnichannel retail experiences are key factors driving the need for modern POS systems. Several businesses are looking for integrated solutions that are capable of managing sales, inventory, and customer data across both physical and online platforms. This trend is pushing POS providers to develop systems that offer simplified integration with all sales channels, improving the customer shopping experience and business agility.
Major Technological Innovations in the Point of Sale Market
The adoption of technological trends such as AI, blockchain, cloud solutions, mobile systems, and contactless payments is transforming the POS market across industries. By embracing these innovations, businesses can streamline operations, enhance customer experiences, and maintain a competitive edge in a rapidly changing market environment.
Trend |
Industry Benefit |
Adoption % |
AI Integration |
Enhances customer experience and efficiency |
81% of hospitals use AI to improve patient care and workflow |
Blockchain |
Improves security and reduces costs |
82% of financial institutions are adopting blockchain solutions |
Cloud-Based POS |
Offers scalability and remote access |
Contactless payment market to reach $213.39 billion by 2034 |
Mobile POS Systems |
Provides flexibility for SMEs |
Growing adoption in the retail and hospitality sectors |
Impact of AI and ML on Point of Sale Market Operations
The integration of AI and ML is transforming the point of sale (POS) market by improving product development, operations, and customer experiences. These technologies help businesses automate tasks, predict trends, and offer personalized services. For example, AI-driven demand forecasting optimizes inventory, while ML analyzes customer behavior to create tailored marketing strategies. AI also strengthens fraud detection in transactions, benefiting both businesses and customers. Companies using AI and ML in their POS systems are seeing significant gains in efficiency and customer satisfaction. Given below is a table consisting of a few examples of the same.
Company |
Integration of AI & ML |
Outcome |
SAP |
Automated error detection and correction in POS systems |
Cut manual work by 52%, saving on labor costs |
H&M |
Improved supply chain by analyzing trends and forecasting demand |
Better inventory control, less waste, more product availability |
Amazon |
Predicted popular products to manage stock levels |
Reduced inventory by 27%, lowering storage costs and improving turnover |
General Motors |
Used visual checks in manufacturing to spot defects |
Improved defect detection to 98%, lowering quality issues |
IBM |
Improved supply chain decisions and logistics |
Saved $160 million and met all orders during high demand |
Challenges
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Data security and privacy concerns: POS systems deal with sensitive customer information, such as payment and personal information. As cyber threats increase, businesses must invest in strong security measures to protect against data breaches, which can lead to financial loss, legal issues, and damaged customer trust.
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High initial setup and maintenance costs: Setting up a modern POS system with in-built features such as AI, cloud, or mobile elements can be expensive for emerging and small and medium-sized businesses. Moreover, the costs associated with hardware, software, employee training, and continuous maintenance often present a substantial barrier for companies opting for POS adoption.
Point of Sale (POS) Market: Key Insights
Report Attribute | Details |
---|---|
Base Year |
2024 |
Forecast Year |
2025-2037 |
CAGR |
17% |
Base Year Market Size (2024) |
USD 35 billion |
Forecast Year Market Size (2037) |
USD 238 billion |
Regional Scope |
|
Point of Sale Segmentation
Type (Fixed POS Terminals, Mobile POS Terminals)
The fixed POS terminal in point of sale market is anticipated to hold the largest share of 65% during the forecast period, due to its reliability and comprehensive functions. These are durable and well-suited for handling large volumes of transactions. These systems consist of integrated features such as inventory management, customer analytics, and a unified payment process, which are important in the hospitality and retail industries. The rise in digital payment use and the need for secure transaction options are also supporting the continued use of fixed POS terminals.
End user (Retail, Hospitality, Healthcare, Entertainment)
The retail segment in point of sale (POS) market is expected to hold a 45% share during the forecast period due to the increasing adoption of cloud-based and mobile POS systems, which offer retailers greater flexibility, scalability, and cost-effectiveness. These systems enable companies to handle operations and transactions remotely, improving both efficiency and customer service. Additionally, the increase of omnichannel retailing has fueled the demand for modern POS solutions. Consumers can now experience a seamless shopping experience across various platforms, including online and in-store. Retailers are integrating their POS systems with e-commerce platforms to provide services like Buy Online, Pick-up In Store (BOPIS), thereby improving customer satisfaction and boosting sales.
Our in-depth analysis of the global market includes the following segments:
Type |
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End user |
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Component |
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Deployment Mode |
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Customize this ReportPoint of Sale Industry - Regional Synopsis
North America Market Analysis
The point of sale market in North America is projected to hold 35% by 2037, due to rising demand for smooth transaction processes and advanced payment solutions. Retailers, especially in the U.S. and Canada, are opting for uninterrupted cloud-based and mobile POS payment solutions to manage operations, enhance customer service, and reduce costs. The growing preferences for contactless payments also play an important role in this growth, as consumers seek safer and quicker ways to pay. With technological advancements, the North America point of sale (POS) market is becoming more competitive, offering businesses greater flexibility and efficiency.
The POS market in the U.S. is expanding rapidly, due to the sudden shift to digital payments and e-commerce. Top U.S. businesses and small enterprises are integrating advanced POS systems to oversee payments, inventory, and customer data. The demand for mobile POS solutions has risen, as more companies cater to customers' preferences for convenience and speed in transactions. Moreover, the increase of omnichannel retailing, where consumers shop both online and in-store, is driving the adoption of advanced POS technologies to create an easy shopping experience.
In Canada, the point of sale (POS) market is growing due to increased consumer adoption of digital payment methods and the expansion of contactless technology. With a significant majority using smartphones and digital wallets in Canada, many businesses are upgrading their POS systems to support these payment methods. Furthermore, the government’s push for a cashless society and the rising tech-savvy population in Canada are driving POS adoption. As a result, most of the businesses in Canada are leveraging this technology to improve operational efficiency, customer satisfaction, and boost sales growth.
Europe Market Analysis
Europe is anticipated to garner a notable share of 26% from 2025 to 2037, driven by the growth in digital transformation, increased demand for swift payment solutions, combined with the growing need for mobile POS systems. Governments in Europe are also heavily investing in digital infrastructure, with funding aimed at improving connectivity and enhancing the digital economy. The European Union's focus on innovation and digital transformation, such as the European Digital Innovation Hubs (EDIH), provides a supportive background for the growth of POS technology. The region's major point of sale markets, such as the UK, Germany, France, and Italy, have already witnessed a surge in POS investments, which is expected to rise with a focus on AI-driven solutions, cloud-based POS systems, and integration with IoT devices. These trends are expected to fuel the growth over the next generation, as governments coordinate their funding strategies to promote the adoption of advanced technologies
The UK is expected to experience the fastest growth in its point of sale market due to increased demand for digital payment systems, driven by advancements in mobile POS and cloud-based systems. In 2023, the country allocated about 7% of its total digital establishment budget to Point of Sale technology, reflecting a steady growth from 5% in 2020. This reflects an increasing trend toward integrating POS systems across various sectors. Government initiatives, such as the Digital Economy Act, aimed at improving digital payments infrastructure further support this trend. In addition, the market is also driven by the UK’s commitment to a promising, secure, and reliable digital payment ecosystem. This is demonstrated by increased funding for cybersecurity initiatives. For instance, the UK government allocated USD 39.6 million in 2023 for the development of cybersecurity frameworks for POS systems.
The point of sale (POS) market in Germany is one of the largest in Europe and is growing steadily due to its robust industrial support, high digital adoption rate, and immense government support for modernizing digital infrastructure. The country allocated 8% of its national ICT budget to POS technologies in 2023, an increase from 6.2% in 2020. This increase shows the high demand for modern payment solutions, including AI-powered POS systems, to meet the demands of large and small-scale industries. Government funding is also driving growth, with the Federal Ministry for Digital and Transport (BMDV) investing in digital infrastructure and POS adoption, particularly in the retail and hospitality sectors.

Companies Dominating the Point of Sale Landscape
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
The global point of sale (POS) market is highly competitive, with major players like Verifone, Ingenico, and NCR leading through wide product ranges and international presence. Companies are focusing on innovation, acquisitions, and expanding into new markets to stay ahead. Here is a table consisting of the top companies dominating the POS market.
Company Name |
Country of Origin |
Estimated Market Share |
Verifone Systems |
USA |
18% |
Ingenico Group |
France |
16% |
NCR Corporation |
USA |
14% |
PAX Technology |
China |
7% |
Square, Inc. |
USA |
8% |
Castles Technology |
Taiwan |
6% |
APG Cash Drawer |
USA |
3% |
Sunmi |
China |
2% |
Elo Touch Solutions |
USA |
XX% |
POS-X |
USA |
XX% |
Samsung Electronics |
South Korea |
XX% |
Given below are the areas covered for each company in the point of sale market:
In the News
- In May 2025, Square launched the Square Handheld, a portable payment device designed for merchants and customer service workers. Retailing at $399, it resembles a chunky smartphone and integrates all of Square's point-of-sale services, allowing for wireless transactions, barcode scanning, and inventory management. It includes a built-in card reader, a 16-megapixel camera, and a top-mounted barcode scanner, and supports wireless connectivity to streamline ordering and payment processing.
- In January 2025, Verifone introduced its new Victa hardware portfolio, Verifone Tap softPOS, and biometric payment solutions at the NRF’25 Retail’s Big Show in New York City. The Victa portfolio includes mobile, multilane, and companion devices designed for secure and seamless payment experiences. The Verifone Tap softPOS solution allows businesses to accept payments on commercially available smart devices equipped with Tap to Pay (NFC), enhancing checkout experiences.
Author Credits: Abhishek Verma
- Report ID: 264
- Published Date: May 22, 2025
- Report Format: PDF, PPT