IT in Public Safety, HLS and Intelligence Agencies Market Size & Share, by Technology (Artificial Intelligence, Big Data Analytics, Internet of Things (IoT), Cloud Computing, Blockchain); Application; End user, Deployment Mode - SWOT Analysis, Competitive Strategic Insights, Regional Trends 2025-2037

  • Report ID: 3525
  • Published Date: Jun 19, 2025
  • Report Format: PDF, PPT

IT in Public Safety, HLS and Intelligence Agencies Market Outlook:

IT in Public Safety, HLS and Intelligence Agencies Market size was valued at USD 129 billion in 2024 and is projected to reach USD 342.5 billion by the end of 2037, rising at a CAGR of 8% during the forecast period, i.e., 2025-2037. In 2025, the industry size of IT in public safety, HLS and intelligence agencies is estimated at USD 139.5 billion.

The IT in public safety, HLS and intelligence agencies market is undergoing a pivotal transformation, fueled by strategic enhancements in supply chain management and focused technological investments. The U.S. Department of Homeland Security highlights the urgent need to reinforce domestic manufacturing and workforce capabilities to improve supply chain resilience. At the same time, international partnerships are being utilized to tackle vulnerabilities and reduce cybersecurity threats within the ICT sector.

Trade logistics remain a primary driver shaping the IT in public safety, HLS and intelligence agencies market. According to the U.S. Department of Transportation, the surge in population and economic activity has led to strong demand for freight and goods movement, directly influencing the supply of mission-critical components used in public safety and intelligence infrastructures. Technological investment continues to be a national priority for market progression. The U.S. government continues to introduce regulations to mitigate national security risks linked to foreign entities, particularly within the ICT supply chain for connected vehicles. These regulatory frameworks aim to align technological innovation with broader national security goals.

IT in Public Safety, HLS and Intelligence Agencies Market Size
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Growth Drivers

  • Growing government investments in national security and public safety: Governments worldwide are notably increasing investments in advanced IT infrastructure to enhance national security, emergency response, and intelligence capabilities. Funding for modernizing communication networks, using AI-driven surveillance systems, and enhancing data analytics platforms directly boosts market expansion. For instance, in 2024, the U.S. Department of Homeland Security allocated $1.2 billion for increasing Next Generation 911 systems, modernizing emergency communications, and building interoperable networks across the country. This funding represents a comprehensive government initiative to strengthen IT capabilities in public safety and homeland security operations.

  • Escalating cybersecurity risks and demand for secure IT infrastructure: As cyber threats become increasingly sophisticated, securing communication and IT systems has become important for public safety and intelligence agencies. The demand for strong cybersecurity solutions, secure cloud platforms, and encrypted communications is escalating rapidly. In March 2024, Honeywell released an enhanced version of its Forge cybersecurity suite tailored for critical infrastructure protection in the public safety sector. This update notably improved threat detection accuracy by 30%, addressing increasing cyberattacks on government networks globally. This driver brings in investments in next-generation security technologies and encourages stricter regulatory compliance, fostering a growing market focused on protecting sensitive information and infrastructure.

Major Technological Innovations in the IT in Public Safety, HLS and Intelligence Agencies Market

The IT in public safety, HLS and intelligence agencies market is experiencing a major transformation driven by technological advancements. Prominent trends include AI integration in surveillance and emergency response, use of predictive analytics within the manufacturing sector, and the use of generative AI to enhance cybersecurity in the telecom sector. These advancements result in better operational efficiency, improved threat detection capabilities, and more proactive decision-making across multiple industries. The table below highlights the current technology trends and their impact on various industries.

Trend

Industry Impact

Example

AI-Powered Surveillance

Improved crime detection via real-time monitoring

Bengaluru deployed 533,000+ geo-tagged CCTV cameras, boosting crime resolution (2024)

Predictive Analytics in Manufacturing

Minimized downtime; improved maintenance and output

92% of top machine manufacturers adopted predictive analytics (2024)

Generative AI in Telecom Cybersecurity

Faster threat detection and infrastructure protection

Most telecom firms integrated Generative AI into cybersecurity frameworks (2024)

AI in Emergency Response

Enhanced response speed and situational awareness

Schenectady PD expanded drone use for emergency dispatch, improving officer safety

Facial Recognition Technology

Accelerated suspect ID and urban crime prevention

UK police scanned 4.9M+ faces via live recognition tech during operations (2024)

5G Deployment and Its Impact on the Global IT in Public Safety, HLS and Intelligence Agencies Market

The global expansion of 5G networks is remarkably reshaping the IT in public safety, HLS and intelligence agencies market by providing very reliable, low-latency communication vital for mission-critical operations. With increased bandwidth and real-time data processing, 5G is enabling the deployment of advanced technologies such as AI-powered surveillance, autonomous drones, and integrated emergency response systems. These applications require fast and secure connectivity, which 5G facilitates, driving widespread adoption and cross-sector integration.

Application Area

Entity

Key Outcome

Year

Manufacturing Efficiency

Siemens

+17% operational efficiency

2023

Logistics Optimization

DHL

–13% delivery time

2023

5G Coverage

South Korea

93% population coverage

2024

Public Safety Surveillance

U.S. Agencies

+27% real-time data transmission

2024

Challenges

  • Data security and interoperability: A primary challenge facing the IT in public safety, HLS, and intelligence agencies market is providing data security and system interoperability across siloed systems. These agencies handle highly sensitive data across multiple fields, often depending on legacy systems that lack unified security protocols. According to the U.S. Government Accountability Office (GAO), over 70% of federal IT spending in 2023 was committed to operations and maintenance of existing, outdated systems, which increases the chances of cyber threats and limits compatibility with modern solutions.

  • Moreover, the lack of standardized data-sharing frameworks among agencies and across borders hampers real-time collaboration during emergencies and intelligence operations. Without consistent protocols and secure data exchange mechanisms, the risk of data breaches and system failures rises significantly. To address this, governments are advocating for zero-trust architectures and data governance models, but widespread implementation remains complicated and resource-intensive. The challenge is not only technical but organizational, requiring coordinated policy reforms, budget alignment, and cross-border cooperation.


IT in Public Safety, HLS and Intelligence Agencies Market Size and Forecast:

Report Attribute Details

Base Year

2024

Forecast Year

2025-2037

CAGR

8%

Base Year Market Size (2024)

USD 129 billion

Forecast Year Market Size (2037)

USD 342.5 billion

Regional Scope

  • North America (U.S. and Canada)
  • Asia Pacific (Japan, China, India, Indonesia, Malaysia, Australia, South Korea, Rest of Asia-Pacific)
  • Europe (UK, Germany, France, Italy, Spain, Russia, NORDIC, Rest of Europe)
  • Latin America (Mexico, Argentina, Brazil, Rest of Latin America)
  • Middle East and Africa (Israel, GCC North Africa, South Africa, Rest of the Middle East and Africa)

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IT in Public Safety, HLS and Intelligence Agencies Market Segmentation:

Technology Segment Analysis

The artificial intelligence segment in the IT in public safety, HLS and intelligence agencies market is expected to garner a significant share of 33% during the forecast period, owing to its ability to improve decision-making, automate threat detection, and improve operational efficiency. AI-powered tools are deployed for real-time surveillance, facial recognition, and predictive analytics in emergency response systems. Governments are boosting investments in AI to reinforce border security and intelligence analysis capabilities. In addition, the flexibility of AI across various domains, including cybersecurity and crisis management, is accelerating adoption. This growth is fueled by AI's proven ability to reduce response times and increase situational awareness in mission-critical operations.

Application Segment Analysis

The cybersecurity segment in the IT in public safety, HLS and intelligence agencies market is anticipated to account for a strong revenue share of 30% by the end of 2037 due to the increasing cases and sophistication of cyber threats targeting critical infrastructure. As government agencies adopt cloud-based operations and connected systems, the need for real-time threat detection and data protection has become paramount. Regulatory mandates such as the U.S. Executive Order on improving the Nation’s Cybersecurity and Europe’s NIS2 Directive are further encouraging investment in secure digital systems. Moreover, advanced technologies such as AI-powered threat intelligence and zero-trust architectures are allowing faster incident response and proactive defense. This boost in demand reflects a global concern to protect national security and operational resilience in a progressing digital threat landscape.

Our in-depth analysis of the global IT in public safety, HLS and intelligence agencies market includes the following segments:

Technology

  • Artificial Intelligence
  • Big Data Analytics
  • Internet of Things (IoT)
  • Cloud Computing
  • Blockchain

Application

  • Cybersecurity
  • Emergency Communication Systems
  • Surveillance and Monitoring
  • Incident and Crisis Management
  • Biometric Identification

End user

  • Law Enforcement Agencies
  • Intelligence Agencies
  • Emergency Services
  • Critical Infrastructure Operators

Deployment Mode

  • Cloud-Based
  • On-Premises
Vishnu Nair
Vishnu Nair
Head - Global Business Development

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IT in Public Safety, HLS and Intelligence Agencies Market - Regional Analysis

North America Market Insights

The IT in public safety, HLS and intelligence agencies market in North America is predicted to hold a dominant 39% share during the forecast period due to substantial government funding aimed at modernizing critical infrastructure and enhancing emergency response capabilities. The region's focus on incorporating modern technologies such as 5G, AI, and IoT into public safety systems is fueling demand for safe and reliable IT solutions. Additionally, cross-border collaboration between the U.S. and Canada pushes innovation and knowledge-sharing, accelerating market growth. Additionally, increasing concerns over cyber threats and natural disasters have prompted increased investments in resilient and interoperable communication networks. These factors combined position North America as a leader in adopting next-generation public safety technologies.

The U.S. IT in public safety, HLS and intelligence agencies market is projected to expand due to the rising threats as well as surging investments in national security. The U.S. market is characterized by robust regulatory frameworks that bolster opportunities. Additionally, the partnerships between public agencies and private firms have improved threat detection. To map the supportive regulatory frameworks, CISA programs have ensured sustained investments in the advanced analytics program, leading to the market's growth.

Asia Pacific Market Insights

The APAC IT in public safety, HLS and intelligence agencies market is poised to maintain the fastest expansion, rising at a CAGR of 8% during the forecast period.  The surging urbanization, along with the investments in smart city initiatives, has bolstered opportunities in APAC. Governments in the region have been at the forefront of increasing investments in digital infrastructure to bolster disaster management and remain proactive in dealing with geopolitical frictions. The market's expansion is further supported by the rising government budgets dedicated to modernizing public safety systems.

The China IT in public safety, HLS and intelligence agencies market is poised to maintain its dominant revenue share in APAC throughout the forecast period, owing to large-scale investments to bolster digital governance as well as national security. The Ministry of Industry and Information Technology (MIIT) has reported a steady increase in spending on ICT infrastructure to support the improvements in emergency response platforms. Additionally, the focus of China in creating a world-class smart city ecosystem has heightened the deployment of advanced IT solutions.

Country-Specific Insights

Country

2024 ICT Budget Allocation (USD)

Key Investment Areas

Notable Initiatives

Japan

-

Digital infrastructure, cybersecurity

Comprehensive economic measures by METI

China

-

Support for SMEs and unicorns

MIIT's emphasis on fostering new productive forces

India

₹25,583.11 crore (approx. $3.1B)

Cybersecurity, R&D in IT/Electronics

Increased budget allocations by MeitY

Malaysia

RM37.4 billion (approx. $8.5B)

Digital technology sector

Investment commitments in the digital sector

South Korea

KRW 19 trillion (approx. $14.5B)

AI, digital innovation, R&D

Record-high budget announced by MSIT

IT in Public Safety, HLS and Intelligence Agencies Market Share
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Key IT in Public Safety, HLS and Intelligence Agencies Market Players:

    The global IT market for public safety, HLS, and intelligence agencies includes a wide array of specialized players addressing complex and evolving security demands. U.S.-based leaders such as Honeywell International Inc. and Motorola Solutions, Inc. dominate the market through sustained innovation and targeted acquisitions. In Europe, firms such as Thales Group and BAE Systems plc focus on deep defense and aerospace expertise to deliver integrated safety and intelligence solutions. Japan companies, including NEC Corporation and Secom Co., Ltd., offer state-of-the-art technologies designed for both domestic needs and international use. This competitive environment also includes strong contributions from South Korea, Germany, and China firms that focus on niche public safety technologies. Given below is a table of the top players in the market with their respective shares.

    Company Name

    Country of Origin

    Market Share (%)

    Honeywell International Inc.

    USA

    10%

    Motorola Solutions, Inc.

    USA

    9%

    Thales Group

    France

    8%

    BAE Systems plc

    UK

    8%

    Lockheed Martin Corporation

    USA

    xx%

    General Dynamics Corporation

    USA

    xx%

    NEC Corporation

    Japan

    xx%

    Hexagon AB

    Sweden

    xx%

    Dahua Technology

    China

    xx%

    Hensoldt AG

    Germany

    xx%

    Hanwha Techwin

    South Korea

    xx%

    Secom Co., Ltd.

    Japan

    xx%

    Panasonic Corporation

    Japan

    xx%

    Fujitsu Limited

    Japan

    xx%

    Toshiba Corporation

    Japan

    xx%

    Given below are the areas covered for each company in the IT in public safety, HLS and intelligence agencies market:

    • Company Overview
    • Business Strategy
    • Key Product Offerings
    • Financial Performance
    • Key Performance Indicators
    • Risk Analysis
    • Recent Development
    • Regional Presence
    • SWOT Analysis

Recent Developments

  • In May 2025, Honeywell launched the TrackWise Recall Management platform, a cloud-based, AI-assisted system designed to optimize product recall processes in the life sciences sector. This platform aims to improve regulatory compliance and patient safety by allowing organizations to manage recalls more efficiently, decreasing execution time from weeks to minutes through automated workflows and real-time monitoring.
  • In May 2025, Motorola Solutions declared the availability of Assist Chat, a secure, CJIS-compliant AI chat assistant, to all U.S. public safety agencies at no cost. The new Assist Chat allows personnel across various roles to interact conversationally with their agency's data, procedures, and case history, enhancing accessibility and decision-making capabilities within public safety operations.
  • Report ID: 3525
  • Published Date: Jun 19, 2025
  • Report Format: PDF, PPT

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Frequently Asked Questions (FAQ)

In 2025, the industry size of IT in public safety, HLS and intelligence agencies is estimated at USD 139.5 billion.

IT in Public Safety, HLS and Intelligence Agencies Market size was valued at USD 129 billion in 2024 and is projected to reach USD 342.5 billion by the end of 2037, rising at a CAGR of 8% during the forecast period, i.e., 2025-2037.

The IT in public safety, HLS and intelligence agencies market in North America is predicted to hold a dominant 39% share during the forecast period due to substantial government funding aimed at modernizing critical infrastructure and enhancing emergency response capabilities.

Microsoft Corporation, NVIDIA Corporation, Google LLC, Sony Interactive Entertainment, Tencent Holdings Limited, Amazon Web Services (AWS), Samsung Electronics, Ubisoft Entertainment, Bandai Namco Entertainment, Capcom Co. Ltd., NCSoft Corporation, Reliance Jio Infocomm Limited, Telstra Corporation Ltd., Square Enix Holdings Co. Ltd., Malaysia Digital Economy Corporation (MDEC).
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