Research Nester has released a report titled “Telecom Service Assurance Market – Global Demand Analysis & Opportunity Outlook 2027” which delivers detailed overview of the telecom service assurance market in terms of market segmentation by service, by deployment, by system and by region.
Further, for the in-depth analysis, the report encompasses the industry growth drivers, restraints, supply and demand risk, market attractiveness, BPS analysis and Porter’s five force model.
The telecom service assurance market is segmented by system into probe system, workforce management, fault & event management and quality or performance monitoring, out of which, fault & event management is anticipated to have largest market share on account of consumers facing numerous service issues in the network and the time of action taken (TAT) to resolve those issues.
The telecom service assurance market is anticipated to record a significant CAGR during the forecast period, i.e. 2019-2027. Blockchain technology in telecom market deals with transaction related information flow in the telecom industry. It acts as a major backbone for the communication service providers (CSPs) as it provides automated systems for managing the technical processes. Issues faced in the utilization of such application processes, combined with challenges being faced by CSPs for volatile lower average return per user (ARPU) and shifting demand amongst consumers to service experiences from product experiences, all of these factors are estimated to promote the demand for telecom service assurance throughout the forecast period. The ARPU for GSM (Global System for Mobile) technology in India decreased to 82.68 (₹/subscriber/month) from 298.00 (₹/subscriber/month) in between 2007 and 2017, as per the statistics provided by Department of Telecommunication (DOT), Government of India (GOI).
Regionally, the telecom service assurance market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America and Middle East & Africa region. Among these regions, Asia-Pacific is expected to have largest market share on the back of rise in the number of mobile-cellular and internet subscribers in the region. The statistics by International Telecommunication Union (ITU) stated that mobile-cellular telephone subscriptions in Asia-Pacific peaked 4351 million from 833 million in between 2005 and 2017.
Shifting Demand Among Customers From Voice To Data
There is a shifting demand amongst customers from voice to data owing to growing IoT communication device adoption and rise in the number of smartphone users around the globe. Furthermore, CSPs are experiencing volatility in the retention of customers owing to lower ARPU and increasing churn in voice businesses. New challenges are mastered by CSPs for the differentiation of services for data products, demanding continuous monitoring of overall service performance indicators in the telecom industry by the telecom service assurance providers. All of these factors are contributing significantly towards the growth of the telecom service assurance market.
However, the concern for high initial implementation costs owing to lack of proper network infrastructure amongst CSPs in the emerging economies is expected to operate as key restraints to the growth of the telecom service assurance market during the forecast period.
This report also provides the existing competitive scenario of some of the key players of the telecom service assurance market, which includes company profiling of Nokia (HEL: NOKIA), CA Technologies, Cisco Systems, Inc. (NASDAQ: CSCO), Tata Consultancy Services Limited (NSE: TCS), Accenture (NYSE: ACN), IBM Corporation (NYSE: IBM), NEC Corporation (TYO: 6701), Hewlett Packard Enterprise Development LP, Telefonaktiebolaget LM Ericsson (STO: ERIC-B), and Spirent Communications (LON: SPT). The profiling enfolds key information of the companies which encompasses business overview, products and services, key financials and recent news and developments. On the whole, the report depicts detailed overview of the telecom service assurance market that will help industry consultants, equipment manufacturers, existing players searching for expansion opportunities, new players searching possibilities and other stakeholders to align their market centric strategies according to the ongoing and expected trends in the future.
